new rules about overbooking

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waldova
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new rules about overbooking

Post by waldova »

Today I heard on TV5 that the European Union is going to change the rules for overbooking. They want the compensations to become much higher than the are actually. With this they want to demotivate airlines to perform this kind of activities.

For a trip of over 3500km the airlines should pay you 600€

For a trip of over 1500km the airline should pay you 400€

and in all other cases the airline have to pay you 200€

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Knight255
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Post by Knight255 »

This has a good side and a bad side. Good side: passengers will be happier, bad side: airlines will be less inclined to overbook; meaning that each flight MAY be less full=less money. :( Not a good way to treat the airlines that are hurting.
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The_Dutchman
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Re: new rules about overbooking

Post by The_Dutchman »

waldova wrote:and in all other cases the airline have to pay you 200€

and in all other cases the airline have to pay you 250

waldova
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Post by waldova »

Knight255 wrote:meaning that each flight MAY be less full=less money. :( Not a good way to treat the airlines that are hurting.
Well a plane is full at 100% this means the airline is definitely making profit on that flight, even if it gets to 95% if passengers don't show up. And most passengers who don't show up paid for there ticket and can't just change there ticket, so this is still a profit for the airline. Ofcourse with tickets with minimal restrictions they will not get the money for that flight. But in my opinion airliners just don't need to do overbookings. It won't hurt them in any way. It only hurts the passenger.

Sorry; 250€ ;)

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Knight255
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Post by Knight255 »

I guess if the airline already has the passenger's money in hand, then yes, overbooking only hurts the passengers.
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Buzz
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Post by Buzz »

In the end, we (the passengers) will have to pay... with higher fares.

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sn26567
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Post by sn26567 »

André
ex Sabena #26567

afrikair
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Post by afrikair »

sn26567 wrote:Full new EU rules: https://www.aviation24.be/article7735.html
Where may I find the official text of this new rules

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earthman
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Post by earthman »

Here is the official text.

5Y-KQV
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Post by 5Y-KQV »

Good news for us (passengers). Overbooking is unethical, since it is obtaining money from passengers with foreknowledge that the airline will not offer the service at the required time. It denies the passenger the flexibility to seek alternative carriers especially in emergencies e.g. urgent business commitments etc.

Infact, the penalties are rather lenient if you ask me. To be an effective deterent, they need to be tripled!

Cheers,

Walter.

regi
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Post by regi »

Dear Luchtzak members, allow me to say the following: overbooking results into upgrading. When the airlines are forced to change their booking systems, economy passengers will have fewer chances to get a upgrade.
Nobody thought about that?
Now I would suggest the following: whenever you make a booking, you have to fill in a form. From now onwards, you should get the following choice: in case of overbooking, you get a refund - but have to wait some weeks for another flight. Or you choose for the upgrade in business, and in the worst possible case scenario, in first class.
Euh?
I suggest there comes a black list with all those people who fly on the cheap, trying to make more money out of it than it has originally costed. That bunch of profiteers should be banned from flying at all. They are a threat to my emotional well being. I would also not want to be confronted with passengers who want to use a wheelchair and not paying for it, but who eventually turn out to be perfectly capable of walking if they want to get a drink from the gally, or who scramble to be first out of the airplane.

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Avro
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Post by Avro »

So better be sure you're on an FR flight next time you are refused to board due to overbookings :mrgreen:

Chris

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sn26567
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Post by sn26567 »

The low cost airlines complain that they will have to pay passengers compensations of 250 or 400 euro for a ticket that has cost them 19.95 euro, but the inconvenience for the passenger is the same, whether he paid 19.99 or 699.95 euro!

This legislation will reintroduce some fairness in the competition between low costs and full service airlines.
André
ex Sabena #26567

waldova
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Post by waldova »

Can I make a note here. Vueling never has any overbooking. Once all the tickets are sold for their flight, they don't sell any tickets anymore. This is their policy!

I don't know about Ryanair or other low cost carriers but only this of Vueling.

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Post by 5Y-KQV »

waldova wrote:Can I make a note here. Vueling never has any overbooking. Once all the tickets are sold for their flight, they don't sell any tickets anymore. This is their policy!
And that is indeed the right thing for all airlines to do!

Cheers,

Walter.

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