Comair cancels over 1 thousand flights!

SicilianFalcon · Post by **SicilianFalcon** » 26 Dec 2004, 15:25

http://www.cnn.com/2004/TRAVEL/12/26/fl ... index.html

Ouch!!! hehe

8) Forza

Advisor · Post by **Advisor** » 27 Dec 2004, 11:09

i hear some computer problem.

SN30952 · Post by **SN30952** » 27 Dec 2004, 12:11

Myself wrote: US Airways chief executive Bruce Lakefield criticized employees who made that airline's problems worse by calling in sick. Lakefield: I've managed change over the years. This is change management.

Who is this lovely person?
Lakefield is a U.S. Naval Academy graduate.
He retired in 1999 after 25 years as an investment banker with Lehman Bros., and he inherited a load of problems.
He needed to repair relations with unions, which were being asked to take deep wage cuts to help the airline compete with low-fare carriers.
To further reduce costs, he worked with aircraft-leasing companies, banks, and the federal government, which backs loans needed for working capital.

It's a banker.

That's why I asked: Can this man save US Airways? Read full article
Or will he save the money of the investors?

Last week, he used a recorded message to address an "operational meltdown" that left thousands of passengers stranded at Philadelphia International Airport over Christmas weekend - and to blame workers who called in sick at higher-than-usual rates.

He often singles out one or more workers who have gone beyond the call of duty.
He closes his message with a "Bravo Zulu" to the individuals.
That's Navy shorthand for a job well done. for a job well done.

Navy shorthand for airline staff, call that the rigt way to communicate.

SicilianFalcon · Post by **SicilianFalcon** » 27 Dec 2004, 23:51

How pathetic is Us airways chief executive he should be thankful he even has any employees left the moron.

SN30952 · Post by **SN30952** » 28 Dec 2004, 12:00

Many news media carry Micheline's article.
I think the american public is slowly realising what their republican government s is doing to them.
Business News wonders: Will 'meltdown' finish US Airways?
Many passengers no doubt are thinking similar thoughts -- and worse -- after a weekend of mishandled luggage and flight cancellations and a high number of employee sick calls from flight attendants and baggage handlers ruined Christmas for thousands and produced what Bruce Lakefield, US Airways chief executive officer, called an "operational meltdown" at the airline.
Xidas said employees and management share in the blame for what happened. "We are all equally responsible," she said. "Either we come together or we will implode," she said.

Industry analyst Terry Trippler called last weekend "one of the worst baggage messes I have witnessed in my 36 years in this business" and said: "Don't fly US Airways -- anytime." "Stick a fork in them, folks," Trippler wrote in a e-mail to reporters. "They're done."

Vaughn Cordle, chief analyst with Airline Forecasts in Washington, D.C., said he believes US Airways suffered permanent damage. The cost of cleaning up the mess and lost business could reach $500 million, he said.
"People don't forget,'' Cordle said. "It will have an impact. This could be the straw that breaks their back.''

Tom Dowling, managing director of the Pittsburgh office of Burson-Marsteller, an international public relations agency, said the high incidence of employee absenteeism "says a lot about how employees feel about the company they work for.''

"Any breakdown in customer service is unacceptable, and we apologize if in fact that was the case," US Airways spokeswoman Amy Kudwa said yesterday.

US Airways' operations returned to normal yesterday.
Comair, grounded by a computer shutdown on Christmas Eve, said it hoped to run 60 percent of its 1,160 daily flights on Monday and back to its full schedule by Wednesday.

Advisor · Post by **Advisor** » 28 Dec 2004, 12:09

An update:
http://www.theglobeandmail.com/servlet/ ... ernational

SN30952 · Post by **SN30952** » 28 Dec 2004, 13:29

The US federal government said yesterday that it would investigate air travel disruptions over the holiday weekend that left thousands of people stranded at airports or without their luggage when they reached their destinations.

The transportation secretary, Norman Y. Mineta, said his agency would examine disruptions at US Airways and a unit of Delta Air Lines in an effort to prevent them from happening again.

Advisor · Post by **Advisor** » 28 Dec 2004, 13:40

US transportation officials on Monday launched a probe into the holiday air travel mess at US Airways and Delta Air Lines' Comair that left thousands of passengers stranded at airports or without their luggage when they reached their destinations.

More Information on:
http://news.xinhuanet.com/english/2004- ... 388662.htm

Advisor · Post by **Advisor** » 29 Dec 2004, 10:52

The computer glitch behind Comair's Saturday shutdown — which stranded thousands of airline passengers over Christmas — was caused by an old system that is being replaced.
Comair, a Delta Air Lines subsidiary, has said it expects to switch to a new system in the next few months. The system that failed was more than 10 years old.

Update can be had from http://www.usatoday.com/travel/news/200 ... usat_x.htm

SicilianFalcon · Post by **SicilianFalcon** » 29 Dec 2004, 14:06

Self inflicted!

8) Forza!

SN30952 · Post by **SN30952** » 30 Dec 2004, 16:15

Comair will need several days to resume a full schedule: maybe Wednesday.

US Airways chief executive Bruce Lakefield criticized employees who made that airline's problems worse by calling in sick.

"It's poor management planning, that's my opinion," said Teddy Xidas, president of the Pittsburgh branch of the Association of Flight Attendants. "We have sick calls every single year around the holiday."

The DoT will investigate what happened with US Airways.

Is it a coincidence that the airlines with 'poor management planners' get in the deepest problems, may I ask?

Micheline Maynard of the NEW YORK TIMES NEWS SERVICE in puts it like this:
Airline woes may worsen in next year
Passengers who got caught up in the airlines' troubles over Christmas received a glimpse of what may await them in the coming year.

Concluding her article with:
"To be honest, I wonder if deregulation was good. You used to dress up and everyone acted real nice to you and it was fun to fly," he said. "Now it isn't nice, you only get pretzels and all the other service is gone."

Thanks Micheline, that's how we feel about that too in Europe..
Volunteers will be asked t

Advisor · Post by **Advisor** » 30 Dec 2004, 17:01

SN 30952
Local airports and competing airlines are preparing themselves for a world without US Airways

I completely agree, Fons.

SicilianFalcon · Post by **SicilianFalcon** » 30 Dec 2004, 21:22

Shame really .. I like the colours of Us Airways But when one day you blame cancelations on you're staff and the next you beg them to volunteer shows the kind of people that run Us Airways.

Morons?

I think the end is near and to be fair it should have ended long ago . . . Maybe United wont be too far behind?

8) Forza!

Advisor · Post by **Advisor** » 31 Dec 2004, 09:56

Forza can you reads minds of United Bosses

SicilianFalcon · Post by **SicilianFalcon** » 01 Jan 2005, 20:33

Would there be anything to read ?

I think it would just be a neverending silence in those Minds

Now taking donations of braincells of any kind to supply to the United Ailines Management!

8) Forza

BelugaBrain · Post by **BelugaBrain** » 01 Jan 2005, 20:57

They must have some pretty annoyed customers!!!

Happy new year to all!!

SN30952 · Post by **SN30952** » 02 Jan 2005, 06:17

SicilianFalcon wrote:Would there be anything to read?
I think it would just be a neverending silence in those Minds
Now taking donations of braincells of any kind to supply to the United Ailines Management! 8) Forza

A great aviation philospher* joined luchtzak!

*aviation philosopher: someone who studies and develops ideas about aviation, and the meaning of its existence and reality.

SicilianFalcon · Post by **SicilianFalcon** » 02 Jan 2005, 07:04

Say what

Forza 8)

SN30952 · Post by **SN30952** » 02 Jan 2005, 13:21

Myself wrote: US Airways chief executive Bruce Lakefield criticized employees who made that airline's problems worse by calling in sick. Lakefield: I've managed change over the years. This is change management.

Who is this lovely person?
Lakefield is a U.S. Naval Academy graduate.
He retired in 1999 after 25 years as an investment banker with Lehman Bros., and he inherited a load of problems.
He needed to repair relations with unions, which were being asked to take deep wage cuts to help the airline compete with low-fare carriers.
To further reduce costs, he worked with aircraft-leasing companies, banks, and the federal government, which backs loans needed for working capital.

It's a banker.

That's why I asked: Can this man save US Airways? Read full article
Or will he save the money of the investors?

Last week, he used a recorded message to address an "operational meltdown" that left thousands of passengers stranded at Philadelphia International Airport over Christmas weekend - and to blame workers who called in sick at higher-than-usual rates.

He often singles out one or more workers who have gone beyond the call of duty.
He closes his message with a "Bravo Zulu" to the individuals.
That's Navy shorthand for a job well done. for a job well done.

Navy shorthand for airline staff, call that the rigt way to communicate.

SicilianFalcon · Post by **SicilianFalcon** » 02 Jan 2005, 14:22

Ahhhh understood

I mean " Roger That, Over "

What can you say . . Mistake after mistake after mistake?

Waste of time if you ask me.

Forza 8)

Aviation24.be

Comair cancels over 1 thousand flights!

Comair cancels over 1 thousand flights!

Poor management planning, Bravo Zulu

No comment?

To prevent them from happening again.

Poor management planning

Poor management planning, Bravo Zulu