The US Department of Transportation (DOT) has condemned Air France to a fine of 85,000 dollars for violations of advertising regulations, particularly in terms of tariff misleading ads.
DOT estimates that the French company misled customers when it announced the total price of the tickets, mixing state government taxes and fees with its own taxes and fuel surcharges. "Consumers deserve a fair and equitable treatment by airlines regarding rates, including the contents of the taxes they have to pay for a flight," said Ray LaHood, Secretary General of DOT. It is alleged that Air France put under the generic term "taxes" its own "fuel taxes" together with government taxes, what is "unfair and misleads the consumer," DOT said in a statement. The total amount of taxes can be doubled while in U.S. law, the distinction between what should be paid to the State or the airline must be clearly displayed. It is requested that Air France change the price presentation for its flights to avoid ending up again in violation of U.S. law.
After Air Journal (original in French)
I think that Brussels Airlines could be in the same situation. In their website they make no clear distinction between the different taxes and surcharges that the customer has to pay.
Air France sentenced to a $85,000 fine in the U.S.
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Air France sentenced to a $85,000 fine in the U.S.
André
ex Sabena #26567
ex Sabena #26567
Re: Air France sentenced to a $85,000 fine in the U.S.
I never quite understood how come in the USA prices are always shown without the sales tax, everywhere. It is only when it comes to actually paying for something that you discover how much it really costs.
As if anyone really cares how much money goes to the merchant, and how much to the state/government. All that matters is how much you pay in the end. The EU got this right when they demanded that consumer prices should always be shown inclusive of all taxes.
As if anyone really cares how much money goes to the merchant, and how much to the state/government. All that matters is how much you pay in the end. The EU got this right when they demanded that consumer prices should always be shown inclusive of all taxes.
Re: Air France sentenced to a $85,000 fine in the U.S.
Really? I noticed they talk about 'airport taxes' and 'airline fees' on their website when you book. Clear enough for me.sn26567 wrote:...
I think that Brussels Airlines could be in the same situation. In their website they make no clear distinction between the different taxes and surcharges that the customer has to pay.