was one of the winners. So I and my girlfriend decided
to spend some days in Valencia during the Easter holidays.
Here we go...
TV882 Bruselas – Valencia
Scheduled departure 7:00 / Actual departure: 7:00
Scheduled arrival 9:15 / Actual arrival: 9:05
Flight operated by OO-VEK (cn 24270) old c/s
We left home at 4:15 and arrived without problems at 4:50 at Brussels Int. Airport.
Check-in for all Virgin Express flights is at check in row 3. When we arrived at the check- in counters there was already a big queue and the queue became bigger after us.
At 5:00 the check-in started. I found it so chaotic! One queue for the different counters isn’t what you call well-organized.
10 minutes later was is our turn. When I said “hello” to the lady she didn’t say anything back. Check-in was done without saying to much
Whe received seats 2A and 2B, emergency seats.The check in process was very impersonal, I definitely did not get the feeling I was a ’’valued customer’’ or that they were glad to have my business.
After check-in we went to “Topaas”for breakfast.
Passport and security control went very smooth on this early hour of the day.
After our breakfast we went to gate A48 but then we saw that the gate was changed to A50.Gate A48 would be used for flight TV502 to Lissbon.
I could not see the registration oh the plane until our arrival in Valencia.
At 6:40 boarding was announced. A very friendly lady (other lady than the lady who had checked us in) checked our boarding passes. A female purser “welcomed” us on board and asked our boarding passes before we could go to our seats (Never had this before). We had seat 2A and 2B so legroom enough.
The plane looked used on the inside.The plane could use a make over inside and out. But as long as it is safe and sanitary, no
?Some 10 minutes later they started to count the passengers. I saw that we would fly with 75 passengers to Valencia. This means that loadfactor was 52 %.
At 7:00 we left the gate and we taxied to runway 25R for a CIV departure.
We taxied via inner 4, inner 5 and inner 6 to B1 were we entered 25R immediately with also immediately departure.
After take off at 7:10 we received a welcome from the captain.
We received also the following flight information: we would fly from Brussels to Paris, further to Toulouse and after Toulouse to Valencia.
Alltitude 33000 feet.
After take off they came round with snacks and drinks.
The lady was not friendly, again
I and my girlfriend took coffee.
Later during our 2 hour flight we were offered duty-free, but no more drinks. The in-flight magazine summarized each of Virgin Express destinations and gave ideas on what to see and do. We saw the cabin crew 2 or 3 times during our flight, that’s all.
15 minutes before our touch down at Valencia Int airport descend started.
Touch down was 10 minutes before scheduled time, 9u05.
We taxied via runway 30 , H3 to remote stand 19.
Left from us there was a De Havilland Canada DHC8-315 Q300 from Air NOstrum
Picture of OO- VEK:
This one arrived after us:
I never flied with Virgin Express and I will never fly again with them.
Not friendly , very poor service , old planes.
I know if you pay low cost you receive low cost but I never thought it was so bad:!:
