)But 2 years ago i saw a great offer from Iberia Dep. Brussels.
As a dutch ofcourse i was blinded by the low fare and booked.
Flight from Brussels to Madrid was a very nice one with a 757. Then the nightmare started, Madrid to Lima with a A340 which looked very nice inside, good maintenanced in my opinion, good enough for the 12:20 hour stretch. Ofcourse I am used to "my" MD-11 so when I put my seat in lazy position I noticed this was not so lazy as I had in the MD-11. No problem, I am waisted anyway after this flight
Now the biggest problem, the Cabin Crew, my god that people can be so unfriendly, so non service orientated was unbelievable. You got your drink with your meal and for the coming 10 hours you could pick up your drinks on the back of the airplane, where an almost retired stess was sitting on her chair being bored with a very bad day in front of her. Imagine everybody in Economy class had to go there, great for the weight and balance
. Request for a drink resulted in a loud QUE QUIERES! So very softly I asked for a drink PLEASEEEEEEEEEEE !!! Anyway this was the rest of the flight the same and i hoped to have a better CC on my flight back. I hoped to much because on the way back the crew was exactly the same in their service, awfull. The only funny thing was that in their inflight magazine i was reading an article from the CEO that most of the complaints received at Iberia were about the service and non friendly CC on board, BUT they were working hard to do things better in the future. Not good enough in my opinion, for me no Iberia anymore or it should be my only way to get in Lima!
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