Passenger wrote:
And make sure you get contact details from other passengers!
I m sorry but... why?
Ryanair will refuse to pay the indemnity, so you will have to sue them. When you can do this with several other passengers, all confirming the Ryanair lie "French ATC strike", you will have a better case.
It seems the delay was not caused by a non-existing "French ATC strike", but by a technical problem for the aircraft (EI-DWS) during the take off roll at the first flight this morning (Lisbon-Hamburg).
That caused a delay for the next flights, including tonights FR2932 (= Stij's flight Lisbon-Brussels) and FR-2931 Brussels-Lisbon (ETD 21h40, delayed till? 01h20?)
Right at scheduled boarding time, the delay of 2:30 was announced. Seems to be standard these days: announce it when everybody is checked in and behind security... they re less likely to cancel their flights.
In the terminal we got a 5€ voucher. That s when ground crew explained it was due to ATC.
After boarding the captain didn t talk about ATC, but that, as Passenger already wrote, they had a problem on the first flight and that they couldn t catch up. And then he annoumced a 55min ATC delay... and so we waited on the tarmac.
Somewhere during the evening I got an email from FR with the EU regulations. Still must read it.
In the end we touched down with a delay of 4:02. And after touch down I got an email if FR confirming this!
I must say FR played it pretty open until now,apart from the late announcement of the delay. It was the handling agent that was willingly lying...
Ryanair lied to the passengers about the reason. And Ryanair lied about the length of the delay. The reason for those lies: to avoid that passengers would cancel, as European legislation allows. So they said to Stij "it's just a 2,5 hours delay, caused by French ATC strike". I'm sure you know the company policy with Ryanair: lies are allowed when it saves the airline money.
The only consequence from the technical problem during the first flight that day, is that it could be a reason to waive the indemnity for delayed flights because of "extraordinary circumstances". Not sure though. May I remind you that Ryanair Charleroi has been condemned by a Dutch court for delaying flights too much after a bird strike? I will gladly post that court verdict if you want. Judge said that an airline with a fleet like Ryanair must shuffle aircraft to limit delays, even when extraordinary circumstances apply.
Ryanair lied to the passengers about the reason. And Ryanair lied about the length of the delay. The reason for those lies: to avoid that passengers would cancel, as European legislation allows. So they said to Stij "it's just a 2,5 hours delay, caused by French ATC strike". I'm sure you know the company policy with Ryanair: lies are allowed when it saves the airline money.
The only consequence from the technical problem during the first flight that day, is that it could be a reason to waive the indemnity for delayed flights because of "extraordinary circumstances". Not sure though. May I remind you that Ryanair Charleroi has been condemned by a Dutch court for delaying flights too much after a bird strike? I will gladly post that court verdict if you want. Judge said that an airline with a fleet like Ryanair must shuffle aircraft to limit delays, even when extraordinary circumstances apply.
Edited by admin: personal attack!
As stij clearly says, FR didn't lie. Swiss port did. You could have saved yourself a longwinded post
Ryanair lied to the passengers about the reason. And Ryanair lied about the length of the delay. The reason for those lies: to avoid that passengers would cancel, as European legislation allows. So they said to Stij "it's just a 2,5 hours delay, caused by French ATC strike". I'm sure you know the company policy with Ryanair: lies are allowed when it saves the airline money.
The only consequence from the technical problem during the first flight that day, is that it could be a reason to waive the indemnity for delayed flights because of "extraordinary circumstances". Not sure though. May I remind you that Ryanair Charleroi has been condemned by a Dutch court for delaying flights too much after a bird strike? I will gladly post that court verdict if you want. Judge said that an airline with a fleet like Ryanair must shuffle aircraft to limit delays, even when extraordinary circumstances apply.
Edited by admin: personal attack!
As stij clearly says, FR didn't lie. Swiss port did. You could have saved yourself a longwinded post
Passengers don't have a contract with Swissport: they have a contract with Ryanair. Everything anyone from Swissport tells them, is on behalf of Ryanair. It's irrelevant if Ryanair did or did not ask Swissport to lie about the delay: that's internal business between Ryanair and Swissport.
Two of the three unions representing Air France's cabin crew will strike from 27 July to 2 August. Air France nevertheless hopes to operate 90% of the long-haul flights and 70% of the short- and medium-haul ones. Flights operated by KLM, Hop! and Delta will not be affected.
