Next round of BRU bashing, unbelievable
Always the same people who like to put their personal and private frustrations on the net. Maybe to find a good doctor is better
Let us start from the beginning!!
Many years ago when the airport was still of the government, nothing changed. No big investments.
Since they decided to sell the airport to private investors we could see that a lot is and was changing. Funds were available to invest in better infrastucture, to attract more and new airlines, new shops, to make long term plans, etc
Since Macquarie Airports and current The Canadian Pension Invest Group, we could see that they have some good strategies and the current Management is a real hit!!!!!! Don't forget that they have to build everything up that former management was not able to do!!!
Since the current management, there is now also a whole new Cargo team who is taking care about being in contact with current and new cargo operators, to help handlers, to invest a lot in pharma, cold chain supply, etc. This was even not excisting before!!!
The Connector is a real pleasure, the crossing time is really decreased because after security you are at your gate before you know it.
About shops, well, you can like it or not but they are there and will stay there. An airport has to have additional income and retail, restaurants, bars, etc are a real big income.
Don't forget that the income they have from a lot of aviation related and non-related is invested in the future, the future for you as a passenger!!!
Of course, a lot can be better. Don't you think that the management don't know this, that they don't work on this? But you can't implement a solution the next day already.
A very good advice I would like to give: work first at the airport, on the floor and at the management and you will see and believe with how many parties they have to talk, to negociate and to decide before something can happen.
Have faith, it will be ok, good and better. So it more positive because then you can talk on a constructive way.