Ryanair in 2015

[OO-ITR]

it was "we close our bases" but "we will continue to operate in denmark without being harrased by SAS unions"

and really ... they have 4 aircraft? Serious competition there

still that is 4 more than Ryanair in Denmark...

Yeah no HUB there 20 aircraft operating in and out though :p

or was it a base?

[Passenger]

In this battle between price and principle, customers are apparently indifferent. A poll this week suggested more Danes would choose Ryanair today than before the dispute with the unions broke out.

http://www.theguardian.com/business/201 ... on-dispute

Also in that article:

The Irish discount carrier’s reputation has gone steeply downhill in Denmark this year, and the company is solidly in last place in YouGov surveys of corporate reputation.

Also in that article:

“Ryanair’s style is management by fear,” said Morten Windeløv, a Ryanair pilot from 2007-2011, and now a leading voice in the unions’ campaign to persuade the airline to negotiate. “There is a widespread disdain for employees, you are not treated with trust or respect as an individual – irrespective of whether you are a pilot or cabin crew. I cannot comprehend that you can be treated like that.” Staff are ordered where to work and when to take holidays, and are under pressure to meet targets to sell merchandise, he claimed. Pilots compete to save fuel, with their performance disclosed in the crewroom for all their colleagues to see. “Competition at its worst in my opinion,” Windeløv said.

[airazurxtror]

Staff are ordered where to work and when to take holidays, and are under pressure to meet targets to sell merchandise,

Good gracious !
Indeed, save at Ryanair, in any other company, one is entirely free to choose one's dates of holiday - and nobody is given a target - or if he is, he doesn't have any pressure to meet it.

[airazurxtror]

The most improved organisations according to UK Costmer Satisfaction Index :

UKCSI score
First most improved organisation :
Ryanair
July 2015 : 68.8
July 2014 : 60.2
+8.6

[airazurxtror]

Within weeks of the Aer Lingus takeover being completed, Ryanair is expected to reveal details of additional winter services from Dublin that will see it square up for what could be increasingly vigorous competition between the rivals at the capital.
It will make for a price war that will benefit consumers, particularly on routes to continental Europe.

The number of Ryanair aircraft based at Dublin next winter will rise from 21 to 25, but could be increased to 30.

Aer Lingus chairman Colm Barrington has thrown down a gauntlet to Ryanair, saying its bigger rival will now have to work harder to compete against the former State-owned airline.
"With the greater strength of the marketing network from IAG, Ryanair's going to have to try even harder to compete against us."

While IAG boss Willie Walsh has said he wants to buy Aer Lingus to boost its transatlantic traffic, he'll also be focusing on the Aer Lingus short-haul network that accounts for the bulk of the Irish airline's passenger traffic. Aer Lingus has also had considerable success in driving connecting traffic on its short-haul network from the UK, France and Italy to its expanding North America network.

[Passenger]

The most improved organisations according to UK Costmer Satisfaction Index :
UKCSI score
First most improved organisation :
Ryanair
July 2015 : 68.8
July 2014 : 60.2
+8.6

Fantastic. Great news. It confirms that you are the winning team indeed. Although... wait... also in that July 2015 report: "...However, despite its significant improvement, Ryanair remains below the average score for the Transport sector (72.9) and well below the UKCSI average..."

(Online banking group First Direct tops the overall ranking with 87.0, followed by Amazon.co.uk (86.3) and John Lewis (86.2)

[sean1982]

Rome wasnt build in one day internal customer service reviews are extremly good. Who else gained 8% in a years time?

[airazurxtror]

Passengers who fly with Ryanair could soon be able to clock up frequent flyer air miles that they will be able to use to jet off around the world - with rival airline British Airways.

Michael O'Leary has said that Ryanair intended to bid for five take-off and landing slots at London's Gatwick airport that must be relinquished by BA owner IAG before the Aer Lingus acquisition is allowed to proceed.

The European Commission has insisted that any airline that secures control of any of the five slots that are being surrendered by IAG at Gatwick must be allowed access to IAG's frequent flyer programme Avios.
However, the points on IAG's frequent flyer programme would only be clocked up by a rival airlines' passengers on services using one of the five slots that will be relinquished at London's Gatwick airport.

http://www.belfasttelegraph.co.uk/busin ... 96969.html

[sn26567]

Passengers who fly with Ryanair could soon be able to clock up frequent flyer air miles

Passengers flying with Ryanair can already clock up frequent flyer air miles by paying their fares and on board purchases with a Brussels Airlines (or any other legacy airline for that matter) American Express or MasterCard credit card.

[Passenger]

Passengers who fly with Ryanair could soon be able to clock up frequent flyer air miles that they will be able to use to jet off around the world - with rival airline British Airways.

Michael O'Leary has said that Ryanair intended to bid for five take-off and landing slots at London's Gatwick airport that must be relinquished by BA owner IAG before the Aer Lingus acquisition is allowed to proceed.

The European Commission has insisted that any airline that secures control of any of the five slots that are being surrendered by IAG at Gatwick must be allowed access to IAG's frequent flyer programme Avios.
However, the points on IAG's frequent flyer programme would only be clocked up by a rival airlines' passengers on services using one of the five slots that will be relinquished at London's Gatwick airport.

http://www.belfasttelegraph.co.uk/busin ... 96969.html

Sorry to interrupt the party. It seems that the above does not apply to airlines who have an own frequent flyer program: see 5.1 of the agreement:

Copy/paste from the agreement:

5. FREQUENT FLYER PROGRAMMES

5.1. At the request of a New Air Services Provider that does not have a comparable FFP of its own, IAG shall allow it to be hosted in its FFP for the Relevant London-Irish City Pair(s) on which the New Air Services Provider has commenced or increased service. The FFP Agreement with the New Air Services Provider shall be on terms such that the New Air Services Provider shall have equal treatment vis-à-vis the accrual and redemption of Miles on the particular Relevant London-Irish City Pair as compared with other members of the oneworld Alliance.

5.2 Any agreement relating to a particular Relevant London-Irish City Pair and entered into pursuant to this Clause 5 shall:
(a) Lapse automatically in the event that the New Air Services Provider ceases to operate the new or increased service on that Relevant City Pair; and
(b) Have an effective duration of up to five (5) years at the choice of the New Air Services Provider. Thereafter, or if it elects to have a shorter initial duration than that to which it is entitled pursuant to this Clause 5.2, the New Air Services Provider shall have a right to renew the agreement on an evergreen basis for further periods of one (1) year (i.e. rolled over on the same terms) as long as these Commitments are in force, provided it exercises its right of extension by informing IAG in writing no later than two (2) weeks after the IATA Slot Conference preceding the requested extension. The New Air Services Provider also has a right to terminate the agreement, at any time during the initial term or the extensions, upon thirty (30) days' written notice.

5.3 Subject to Clause 5.4, any term included in the frequent flyer agreement entered into pursuant to this Clause 5 can never be less favourable than the corresponding term in any FFP agreement which IAG and the New Air Services Provider have in place as at the Effective Date.

5.4 The conclusion of the FFP agreement shall be subject to the approval of the Commission, as advised by the Monitoring Trustee, in particular as to whether its terms are reasonable.

End of copy/paste. Source:
http://ec.europa.eu/competition/mergers ... 2998_6.pdf

[sn26567]

Ryanair did not always fly Boeing aircraft. In the early days (1989), there have been BAC one-elevens like this one, pictured at Faro airport in Portugal in its Euro-white livery:

[airazurxtror]

Total profits for Ryanair in the three months to the end of June grew by 25 per cent on last year to €245m, in line with estimates. Revenues were up 10 per cent to €1.65bn.

In the same period, passenger numbers increased by 16 per cent to 28m thanks to improved load factors, up six per cent to 92 per cent.

The group has taken advantage of this year's second round of oil price weakness - Brent is down 22% since May to $54.17 - to hedge 70% of its 2017 fuel at an average of $66 a barrel. This should save the budget airline $250 million on current figures. Most of its fuel requirement for this year is hedged at a lofty $91.

Ryanair said it expects full year profits to be at the upper end of the predicted range of €940m to €970m. Yet, it has also warned it has “almost zero visibility” over what will happen in the second half of the year.

Michael O'Leary : "We continue to be inundated with growth offers from primary and secondary airports, whose incumbent carriers are cutting capacity and traffic. These new airports, along with our 72 existing bases offer significant growth opportunities as we embark on our new B737-800 programme.
This winter we take delivery of 31 aircraft which (net of lease returns), means our fleet will increase to 340 B737-800’s by year end."

https://www.aviation24.be/airlines_press_r ... 16-to-28m/

[sn26567]

Ryanair has banned passengers bringing duty-free alcohol onto its UK to Ibiza flights in an effort to stamp out drink-related problems on board.

It has told passengers there will be searches at departure gates and that customers 'showing any signs of anti-social behaviour or attempting to conceal alcohol' will be denied travel without refund or compensation.

Instead, any alcohol purchased at airport duty free shops must be placed in the hold luggage or disposed of at the gate.

"If the alcohol is unsuitable for placing in the hold (eg a plastic bag) then customers will be required to dispose of the alcohol in the bins provided," said the airline.

The new rules have been sent to customers in an email and apply to flights from all UK airports.

http://www.btnews.co.uk/article/9119

[airazurxtror]

Ryanair will show prices for rival airlines when it re-launches its web site this autumn.

O'Leary said: "When we launch [the enhanced site] later in the autumn we will have a price comparison service available to passengers so that they can come to Ryanair.com, make a booking, see what's available on rival airlines as well.
"We are keen that the major airlines offer a price comparison feature on each other's sites. It's not that we would take a lot of passengers from them - we would supply some traffic to them when Ryanair is full.

"I think it is something the big airlines could and should work together on because I think it makes no sense for third-party price comparison websites out there," O'Leary said.

[airazurxtror]

http://www.wsj.com/articles/ryanair-pre ... 1438011405

Extracts ;

Ryanair said on Monday that it plans to accelerate capacity growth to 15% from the previous 10% target during the slower winter months. Ryanair will be growing its fleet at a faster annual pace than any other European airlines through 2017, with 31 aircraft delivered this winter alone, according to Davy Research. The company said it would take whatever fares it can get to fill those planes.

Revenue yield per passenger is already under pressure, and heavier discounts may be needed to put more bums on seats. Meanwhile the company is expanding its operations in more primary airports, where costs such as route and handling charges are higher.

Already with the lowest ex-fuel cost base among European airlines, Ryanair has continued to control expenses. If fuel prices remain low, the company should have more maneuvering space than rivals as it gets more aggressive in trying to win market share.

This is particularly true in Germany, where Ryanair currently has a 5% market share but aims to triple that over the next several years. Rivals are rightly worried. Lufthansa, for example said Monday it will introduce a three-tier fare system for European flights according to added services such as luggage limits, with the cheapest round-trip ticket starting at €89 ($100). The trouble is that Lufthansa’s lowest price is still generally more expensive than Ryanair’s. But with discount fares, the flagship carrier also risks taking business away from its own low-cost subsidiary Germanwings.

Other airlines may face similar challenges. Competitors can ill afford another price war against Ryanair, which appears intent to start one.

Let's hope so : a price war always means good bargains for the traveller !

[Passenger]

Yesterday evening, a Ryanair flight from Derry Airport (Northern Ireland) to Alicante (Spain) had to do a U-turn just minutes after take off because... the baggage from the previous flight was not unloaded. The baggage was offloaded and the flight took off again with a delay of just over one hour.

A passenger reported that the pilot announced "We apologise as we have to turn back, we forgot a bag"'. Back at the airport, it became clear that all baggage from the previous flight was still onboard.

A spokeswoman from City of Derry Airport apologised for the inconvenience caused to passengers and confirmed that an investigation is underway.

Source:
http://www.belfastlive.co.uk/news/belfa ... ns-9742697

[airazurxtror]

Alitalia said Wednesday it suffered 80 million euros in damages since a May 7 fire at Terminal 3. "If Fiumicino continues to focus on low-cost carriers and mediocre service, Alitalia will be forced to shift its growth elsewhere," Alitalia CEO Silvano Cassano said.
http://www.romatoday.it/economia/aeropo ... ascia.html

Ryanair low-cost airline said Thursday it will increase flights at Rome's Fiumicino airport if Alitalia moves out. "Ryanair continues to work closely with the airport authority to grow tourism, jobs and traffic," it said.

«Ryanair prende atto dei commenti di Silvano Cassano e aggiungerà più aeromobili, voli a tariffe basse e rotte da e per Roma Fiumicino se Alitalia dovesse effettuare tagli o lasciare l’aeroporto», afferma Robin Kiely di Ryanair, ricordando che Ryanair, «quale maggiore compagnia in Italia sta contribuendo alla crescita del turismo italiano, del traffico e dei posti di lavoro, in un momento in cui Alitalia minaccia Fiumicino, e Easyjet e Vueling stanno tagliando il proprio traffico a Roma, e restiamo impegnati a crescere presso gli aeroporti sia di Roma Fiumicino sia di Roma Ciampino». «Forse è tempo che Alitalia provi ad abbassare le sue tariffe e faccia in modo che piloti e assistenti di volo non scioperino anziché incolpare ingiustamente gli aeroporti italiani che stanno lavorando duramente per accrescere turismo e posti di lavoro in Italia», suggerisce Kiely.

It seems unlikely, even impossible that Alitalia "lascia" Roma Fiumicino, but it may well go elsewhere, in the North (Milano) to develop new routes - quite possible now that Alitalia is no more fully Italian, and thus less prone to blindly fulfil the wishes of the government. A good opportunity for Ryanair to grow at Fiumicino. When will arrive all those new aircraft ? Hurry up, Boeing !

[airazurxtror]

Ryanair is rarely out of the news. And with 1,600 flights a day across Europe, it's rarely out of the skies, either. But where is this gigantic operation run from? What do its offices look like, how advanced is the operations hub that monitors its planes in the air, and do employees really play fussball in their free time?
Watch this week's TRAVEL TV for the answers.
We think you'll be surprised at the Google-style colours, "labs", layouts and games rooms... not to mention the emergency exit.

http://www.independent.ie/life/travel/t ... 62576.html

[Passenger]

Passenger Laurence Gibson was minding his own business on a Ryanair flight from Gdansk to London Stanstedon last Sunday (26th July) when a window frame suddenly fell into his lap. "Landing is the worst part for me and I was already clutching Matt’s (his partner) hand before", the nervous flyer added.

Their flight was booked through Ryanair but it was being operated by Air Explore. Ryanair stated: "We note the dislodging of this window reveal (which is used only to protect the window from scratches) and have asked the operator of this lease-in aircraft (Air Explore) to ensure that it does not recur".



Source:

http://metro.co.uk/2015/07/30/ryanair-w ... g-5319651/

http://deredactie.be/cm/vrtnieuws/ookdatnog/1.2404320

[Passenger]

Your point being?

If there was ever a time to start screaming on a plane this was it

Seriously?

Don't ask me - I'm just the messenger of this story that received worldwide coverage, except here so far.

Even media in Turkey and Australia reported it, so why not Luchtzak.be?

http://www.hurriyet.com.tr/her-sey/29675986.asp

http://www.news.com.au/travel/travel-up ... 7463809496