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Ryanair passenger removed from a plane by Spanish police
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Ryanair passenger removed from a plane by Spanish police
Last edited by sn26567 on 04 Nov 2012, 13:17, edited 1 time in total.
Reason: Title improved
Reason: Title improved
Re: Ryanair
I would hardly believe somebody would be removed from the airplane just because of a book and a poster. The fact that she made to the airplane with the things in her hand means that she was cleared to do so. The cabin crew would never question that. My guess is that she was seated in an emergency exit row and refused to stow her belongings away (as required by the IAA) but we really cannot judge this without knowing aal the fact of the story
Re: Ryanair
Big discussion at the gate about the poster. She couldn't/wouldn't pay and poceeded to the aircraft without authorisation of the gate staff. She even pushed the gate staff out of her way. She was offloaded because she ignored the ticket and identity check at the gate, not because of her book and poster.
http://www.irishexaminer.com/ireland/wo ... 12730.html
http://www.irishexaminer.com/ireland/wo ... 12730.html
Last edited by fcw on 04 Nov 2012, 12:39, edited 2 times in total.
Re: Ryanair
understandably then :/ mistery solved .... ryanair slated ... once again
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airazurxtror
- Posts: 3769
- Joined: 17 Nov 2005, 00:00
Re: Ryanair
When you book a Ryanair flight, you have to check the box to agree that
"I have read and accept Ryanair's general Terms and conditions of carriage"
That woman was apparently too dumb to understand the conditions of carriage and/or too conceited to abide to them when told so.
She has been thrown off : good riddance.
I have logged more than 450 FR flights and I have yet to see such a fool on board.
"I have read and accept Ryanair's general Terms and conditions of carriage"
That woman was apparently too dumb to understand the conditions of carriage and/or too conceited to abide to them when told so.
She has been thrown off : good riddance.
I have logged more than 450 FR flights and I have yet to see such a fool on board.
IF IT AIN'T BOEING, I'M NOT GOING.
Re: Ryanair passenger removed from a plane by Spanish police
As always with Ryanair, the customer is so wrong !.
The video shows clearly how aggressive this woman is, and had to be removed
.
80,000,000 passengers can not be wrong
The video shows clearly how aggressive this woman is, and had to be removed
.80,000,000 passengers can not be wrong
Re: Ryanair passenger removed from a plane by Spanish police
JetBob, she was agressive at the gate. Sh's not agressive anymore because the police is there (that's usually the time they realise that they cannot do whatever they think on an airplane)
Re: Ryanair passenger removed from a plane by Spanish police
Other pax offer to place her belongings in their baggage. If she didn't behave so aggresive at the gate, she wouldn't have been removed... I'm not a fan of RYR, but I don't see what they did wrong here...
Re: Ryanair passenger removed from a plane by Spanish police
When flying RyanAir, don't count on something called a 'commercial geste', because their business model is very much based on the need to extort at least XX euro from YY percent of their passengers to make it work. Profitablity isn't guaranteed at 100% loadfactor with just the basic fare, I suppose?
A little idea of mine for a profitable spin off business thanks to Ryanair's very strict policies is to set up a boarding pass printing desk just outside the Ryanair check in area at their biggest bases and ask say 5 euro for a printed boarding pass: all it takes is a laptop with WIFI or 3G access and a printer really.
You will make very good money AND make a lot of distracted customers very happy.
Just to show you that airlines which are having very strict travel conditions always open up opportunities to others and this needn't be limited to just network airlines creating opportunities for LoCo's only.
Low cost airlines are actually increasingly vulnerable to what I'd call external service fee competition, because a lot of what they have started to charge extra for can quite easily be done by others too, and at much lower prices.
Just a little business idea of mine.
A little idea of mine for a profitable spin off business thanks to Ryanair's very strict policies is to set up a boarding pass printing desk just outside the Ryanair check in area at their biggest bases and ask say 5 euro for a printed boarding pass: all it takes is a laptop with WIFI or 3G access and a printer really.
You will make very good money AND make a lot of distracted customers very happy.
Just to show you that airlines which are having very strict travel conditions always open up opportunities to others and this needn't be limited to just network airlines creating opportunities for LoCo's only.
Low cost airlines are actually increasingly vulnerable to what I'd call external service fee competition, because a lot of what they have started to charge extra for can quite easily be done by others too, and at much lower prices.
Just a little business idea of mine.
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airazurxtror
- Posts: 3769
- Joined: 17 Nov 2005, 00:00
Re: Ryanair passenger removed from a plane by Spanish police
Inquirer wrote: A little idea of mine for a profitable spin off business thanks to Ryanair's very strict policies is to set up a boarding pass printing desk just outside the Ryanair check in area at their biggest bases and ask say 5 euro for a printed boarding pass: all it takes is a laptop with WIFI or 3G access and a printer really.
You will make very good money AND make a lot of distracted customers very happy.
You have to check-in on line at least 4 hours before the scheduled departure time. Not many passengers arrive at the airport more than 4 hours in advance ...
http://www.ryanair.com/ie/terms-and-conditions#article6
6.1 All passengers are required to check-in on-line via the Manage my Booking section on http://www.ryanair.com/ and print out their Boarding Pass. This facility is available from 15 days up to the online Check-In Deadline of four (4) hours before each scheduled flight departure time. Each Boarding Pass must be printed and presented on an individual A4 page.
IF IT AIN'T BOEING, I'M NOT GOING.
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andorra-airport
- Posts: 1193
- Joined: 19 Oct 2008, 16:21
Re: Ryanair passenger removed from a plane by Spanish police
@ Inquirer
Although a nice idea, don't think for a minute that Ryanair will do that. But people should not complain, there is ( customer friendlier) competition : Easyjet.
Although a nice idea, don't think for a minute that Ryanair will do that. But people should not complain, there is ( customer friendlier) competition : Easyjet.
Re: Ryanair
You win! You must be FR's biggest fan, having actually read the General Terms and Conditions!!!airazurxtror wrote:When you book a Ryanair flight, you have to check the box to agree that
"I have read and accept Ryanair's general Terms and conditions of carriage"
That woman was apparently too dumb to understand the conditions of carriage and/or too conceited to abide to them when told so.
She has been thrown off : good riddance.
I have logged more than 450 FR flights and I have yet to see such a fool on board.
Congratulations!
Stij
PS If she really was disruptive, she must have been removed. But frankly FR rules are so... unfair and stupid every once in a while, I can understand one going thru the roof... Not approve, understand, there's a difference!
Re: Ryanair passenger removed from a plane by Spanish police
"When you pay peanut you get monkey" yes this is true but the monkey are the PAX, not Ryanair. They want to pay the minimum and think that with a 10 euro ticket they have all the right! Unfortunately for them it's not working like this.
I'm not a fan of Ryanair, certainly not, but one of their ex cabin crew and so I know how it's working there. And whatever you think Ryanair really try to be as correct as possible with the PAX, but there are some rules, and if the PAX don't respect it, this not the fault of Ryanair if the police come on board to kick them off.
I'm not a fan of Ryanair, certainly not, but one of their ex cabin crew and so I know how it's working there. And whatever you think Ryanair really try to be as correct as possible with the PAX, but there are some rules, and if the PAX don't respect it, this not the fault of Ryanair if the police come on board to kick them off.
Re: Ryanair passenger removed from a plane by Spanish police
I am absolutely not a RYR fan, but in this case, I have to take their side.
If said woman was respectful and polite towards the handling agents, I'm pretty sure she would've gotten through without much hassle.
The fact that she thinks she doesn't have to abide by the rules the agreed to herself, just shows the general thought people have these days: All the perks, none of the downfalls, even on a 0,69€ ticket.
But of course, the only people to Blair are the handling agents, the cabin crew, the pilots, the cleaning staff, the guy who cleans the toilets, the guy who made the printer the pax have at home... Whoever it is, it will of course NEVER ever ever be the pax themselves.
I'm not saying nobody in the company makes mistakes, just that politeness and respect will get you MUCH more than rudeness and an utter lack of said respect.
If said woman was respectful and polite towards the handling agents, I'm pretty sure she would've gotten through without much hassle.
The fact that she thinks she doesn't have to abide by the rules the agreed to herself, just shows the general thought people have these days: All the perks, none of the downfalls, even on a 0,69€ ticket.
But of course, the only people to Blair are the handling agents, the cabin crew, the pilots, the cleaning staff, the guy who cleans the toilets, the guy who made the printer the pax have at home... Whoever it is, it will of course NEVER ever ever be the pax themselves.
I'm not saying nobody in the company makes mistakes, just that politeness and respect will get you MUCH more than rudeness and an utter lack of said respect.
Thomas