Ryanair experience September 2012 CRL-MAD-CRL

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skumfiduse
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Ryanair experience September 2012 CRL-MAD-CRL

Post by skumfiduse »

I've traveled with Ryanair to Madrid last weekend and I must admit I was positively surprised about their product. Having worked for and traveled only with traditional airlines, I was skeptical to fly with them and so I read every little detail during the booking process – just to make sure I wouldn't get screwed at any point :)

Now, you have to take your time when booking a ticket with Ryanair. They're offering so many ancillary revenue options one might get lost in the wilderness. But if you decide upfront what you want (and what you don't want), it's only a matter of keeping an eye on the ticket price to make sure it matches with your choices of preference (and budget).

Even though Charleroi Airport is a 1 hour drive from my place, and I have to pass the Brussels Ring, the longer travel time – compared to a journey to Brussels Airport – is compensated with the very fast landside-to-airside walk. Same thing upon arrival in Charleroi: in less than 10 minutes you change airplane seat to your car seat. This beats Brussels Airport by far! I hate the very long walk to Terminal A (and the long walk back to the main building upon arrival).
When it comes to my destination, Madrid, Ryanair is flying to the same airport as Iberia and Brussels Airlines. No difference at all, except for the terminal.

Yet, I feel their boarding process is inefficient (or both of my flights had a delay, didn't pay attention to it). It didn't start 30 minutes before scheduled departure time causing cabin crew was a bit stressed to get people seated and to avoid any further delay. Their priority boarding is a real cash-cow. Get in time at the gate and you're among the first ones to get on board. That's the cheapest option.
The alternative is to pay 10 euro extra per leg for a reserved seat (front row and exit-row), reserved space in the overhead bin for your bag and priority boarding access. I paid for that option, mainly because I didn't want to worry about "where will I sit on the plane?".

Once in-flight there is no difference at all between Ryanair and the majority of traditional airlines in Economy Class. They have a wide selection of drinks and snacks for sale, they sell perfume, cigarettes and Ryanair lottery tickets (I wonder who's buying the latter). They do quite a few announcements, true, but it doesn't feel disturbing on a 2-hour flight.

My only remaining fears are what if a flight gets heavily delayed or cancelled. How is their service at that point? Do you have to find things out yourself or are they applying European Union regulations?

Next time I travel within Europe, and subject to my destination, Ryanair will be my 2nd choice for sure. I'd rather pay for services I really use than paying for a number of services I might possibly use.

PS: I traveled with hand-luggage only. Their 10kg weight restriction is a good help when packing your bag: you surely only take with you what you really need...

Inquirer
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Re: Ryanair experience September 2012 CRL-MAD-CRL

Post by Inquirer »

It's always nice to read trip reports and flight experiences from others; I admit I should do a few myself as they'd proof interesting reading too, but I just can't find the time to write them. :oops:

Just a quick remark:
skumfiduse wrote:Once in-flight there is no difference at all between Ryanair and the majority of traditional airlines in Economy Class. They have a wide selection of drinks and snacks for sale, they sell perfume, cigarettes and Ryanair lottery tickets (I wonder who's buying the latter). They do quite a few announcements, true, but it doesn't feel disturbing on a 2-hour flight.
Nobody else I know of is still selling perfume, cigarettes or lottery tickets in Europe any longer? In fact the latter would even be illegal in most countries, as lottery is reserved for non-profit organisations or the government monopoly, I am sure.

Personally, their constant passing by in the cabin with yet another round of stuff for sale is what puts me off flying them: each time I had the very uncomfortable feeling that from the moment the doors were closed till the silly fanfare sounds, I am being taken one of those "free tours" in Turkey or Tunisia where they convince naive tourists to come on a short trip to some completely uninteresting nearby sight, after which they quickly prop them all into a backroom over a cup of tea while trying to sell them all sorts of carpets, scarves, aromatic oils or whatever local handicraft they may have, none of which anybody in his right mind wants to buy I am sure, but many end up buying nevertheless just to get out of there again.

I suppose you know what I am talking about? Well, that's also the feeling I had when I had to fly ryanair and it's only with them: no other airline I know of is so annoyingly trying to sell so much stuff on board. :?

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earthman
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Re: Ryanair experience September 2012 CRL-MAD-CRL

Post by earthman »

I think KLM and LOT still make a pass with their tax-free stuff on their european flights?

b720
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Re: Ryanair experience September 2012 CRL-MAD-CRL

Post by b720 »

i like the idea of the carpets though... the flying carpets one can buy on Ryanair flights ...

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earthman
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Re: Ryanair experience September 2012 CRL-MAD-CRL

Post by earthman »

They should give you a discount if you bring one of those, after all it reduces the weight of the plane.

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galaxy
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Re: Ryanair experience September 2012 CRL-MAD-CRL

Post by galaxy »

earthman wrote:They should give you a discount if you bring one of those, after all it reduces the weight of the plane.
Not the flying carpets. :lol:

After all Ryanair is like at home : publicity on TV,radio,mailbox(even on your PC),in the street,the phone.Everywhere there is someone who want to sell you something.


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skumfiduse
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Re: Ryanair experience September 2012 CRL-MAD-CRL

Post by skumfiduse »

Inquirer wrote:It's always nice to read trip reports and flight experiences from others; I admit I should do a few myself as they'd proof interesting reading too, but I just can't find the time to write them. :oops:

Just a quick remark:
skumfiduse wrote:Once in-flight there is no difference at all between Ryanair and the majority of traditional airlines in Economy Class. They have a wide selection of drinks and snacks for sale, they sell perfume, cigarettes and Ryanair lottery tickets (I wonder who's buying the latter). They do quite a few announcements, true, but it doesn't feel disturbing on a 2-hour flight.
Nobody else I know of is still selling perfume, cigarettes or lottery tickets in Europe any longer? In fact the latter would even be illegal in most countries, as lottery is reserved for non-profit organisations or the government monopoly, I am sure.

Personally, their constant passing by in the cabin with yet another round of stuff for sale is what puts me off flying them: each time I had the very uncomfortable feeling that from the moment the doors were closed till the silly fanfare sounds, I am being taken one of those "free tours" in Turkey or Tunisia where they convince naive tourists to come on a short trip to some completely uninteresting nearby sight, after which they quickly prop them all into a backroom over a cup of tea while trying to sell them all sorts of carpets, scarves, aromatic oils or whatever local handicraft they may have, none of which anybody in his right mind wants to buy I am sure, but many end up buying nevertheless just to get out of there again.

I suppose you know what I am talking about? Well, that's also the feeling I had when I had to fly ryanair and it's only with them: no other airline I know of is so annoyingly trying to sell so much stuff on board. :?
I took the time to write this report because I was a really anti-Ryanair-guy and because the total price of the trip (incl. transport home-airport-destination and vice-verca) was cheaper than if I would have bought an Iberia or Brussels Airlines ticket. FYI at time of booking IB was 180 euro and SN was almost 300 euro (excluding NMBS/SNCB ticket + diabolo fee)

I agree with you about the lottery tickets but I'm sure they have found a way to make it legal. Among the huge number of pax they transport annually, I'm sure they're some lawyers, government pax having questioned this too :)

What is putting you off flying Ryanair, was exactly one of my fears too. But I prepared myself with a good book & music and bought something to eat at the airport (not necessarily cheaper but I could choose) and didn't expose myself to the "free tours"-offer. I'm actually more annoyed by the 4-language announcements at Brussels Airlines (NL/FR/EN + local language). You're as naive as much as you allow yourself to be naive. ;)
Actually, Brussels Airport with all their shops feels to me sometimes like a Turkish market.

Oh, and the fanfare sound was only played upon arrival in MAD because we arrived slightly before schedule. I agree it's silly, yet on the other hand it illustrates that although you fly with Ryanair you arrive on time. I'm convinced their crew has a huge time pressure since they try to fly their birds to the maximum (what cannot be said about every traditional carrier).

sean1982
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Re: Ryanair experience September 2012 CRL-MAD-CRL

Post by sean1982 »

I agree with you about the lottery tickets but I'm sure they have found a way to make it legal. Among the huge number of pax they transport annually, I'm sure they're some lawyers, government pax having questioned this too
The lottery tickets are allowed because the air laws do not forbid gambling whilst airborne. Having said that, the scratchcards are largely non-profit as proceeds go to various childeren charities and ORBIS, which is a flying eye hospital.

(still not a fan though)

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cathay belgium
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Re: Ryanair experience September 2012 CRL-MAD-CRL

Post by cathay belgium »

Hi,

Love the fanfare sound, it's really fits by ryanair.. it's part of their brand and promo and you talk about it!
My daughter asked why it wasn't there when flying sn ;)
Hard to believe that ryanair stewardess get the time for selling charity products,
always hard to believe.. cfr. next month charity sexy calendars.. but nice to see it are real working girls instead of models..
When I read your nice report it's clear, ryanair gives you what you pay for.. cheap no- nonsense flight with no extras .. want more pay more...
The worst thing is indeed driving to crl !

About the selling stuff.. don't want some..., put something on your ears and enjoy the scenary..

Nice report,but what was your FR fare now,all included ?? incl. payment?

CX-B
New types flown 2024 : DO228, A338 , PC6

airazurxtror
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Re: Ryanair experience September 2012 CRL-MAD-CRL

Post by airazurxtror »

cathay belgium wrote: Love the fanfare sound, it's really fits by ryanair.. it's part of their brand and promo and you talk about it!
Usually, a lot of pax start to laugh and then applaud, all in good humour as befit Ryanair. Some piss-vinegar don't like it, though ...
The tune played when the passengers board the aircraft is pleasant, too - but not very well heard, as it's noisy at that moment. It's from a Brandenburg concerto of Bach, the fifth one (BWV1050), I believe.
IF IT AIN'T BOEING, I'M NOT GOING.

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skumfiduse
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Re: Ryanair experience September 2012 CRL-MAD-CRL

Post by skumfiduse »

Ok, so here comes the price calculation/comparison.

I'd like to add my outbound flight was on a Friday morning and my inbound flight was on a Saturday afternoon. Forget about a low price with IB with this formula because they apply a Sunday-rule (obligatory night Saturday-Sunday). I'm not sure whether this is also the case with SN, can't remember. SN-price level was a joke. By experience I know their MAD-flights are never full. Oh and one of the two flights was scheduled with an Avro. By experience from Stockholm Bromma flights, I wasn't really keen on a 2,5 flight with an Avro.

Ryanair Friday-Saturday
  • 58.48 euro ticket price
    04.00 euro EU261-fee (whatever that may be?)
    12.00 euro online check-in fee
    12.00 euro credit card fee
    20.00 euro seat reservation (exit row seat and front row seat)

    35.00 euro parking Charleroi Airport for 2 days

    20.00 euro fuel cost (distance about 100 km one-way and I'm driving a little petrol car)

    Total price: 161.48 euro
Iberia Friday-Sunday
  • +/-180.00 euro ticket price (at same time when booking FR-ticket)
    ??.00 euro EU261-fee (no idea if they apply this fee)
    00.00 euro online check-in fee
    00.00 euro credit card fee
    00.00 euro seat reservation (though no front row seat and exit-row probably unavailable until check-in at airport?)

    14.60 euro return train ticket Mechelen-Brussels Airport including Diabolo-fee

    Total price: +/-194.60 euro
Brussels Airlines Possibly Friday-Saturday (could also be Friday-Sunday, can't remember)
  • +/-300.00 euro ticket price (at same time when booking FR-ticket)
    ??.00 euro EU261-fee (no idea if they apply this fee)
    00.00 euro online check-in fee
    00.00 euro debet card fee (you can pay by Bancontact at no extra charge)
    00.00 euro seat reservation (though no front row seat; exit-row probably unavailable until check-in at airport)

    14.60 euro return train ticket Mechelen-Brussels Airport including Diabolo-fee

    Total price: +/-314.60 euro

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