Statistics, Awards,...Ducatibiker wrote:Nice numbers, nice profit...for an airport becoming more and more a shopping center.
Last week I saw an old lady who went inside the new 'wine shop' and tried to get out by the other door, thinking it was the only way to the gates in the Shengen Terminal. I had to help her through the detour in the bar to reach her gate. I quite share the feeling that this airport could be better managed.
As for the punctuality, I have seen many flights cancelled...and I wonder where those go in the statistics.
Nice profits, yes but at the expense of service, basic maintenance.
I see many loose ends when I use BRU, which I do not see in other airports around the Globe.
(use your eyes: toilets, arrival area, bus-area, parkings,...)