Brussels : Airport People Award

Post by **ElcoB** » 13 Mar 2007, 13:43

This year, a new award was presented – for the airports that have cultivated a strong customer service culture among all staff on the airport, including airline, border agency, retail and security employees.

The “Airport People” awards went to
Abu Dhabi in the Middle East-Africa,
Brussels in Europe,
Incheon in Asia-Pacific and
Halifax in the Americas.

Airports Council International (ACI), World’s top customer service airports recognised - 12/03/2007

BRANCOCALIENTE · Post by **BRANCOCALIENTE** » 13 Mar 2007, 14:43

AHAHAHA

Pure *censored* isn't it?

[ admin note: stay polite please ]

Cartman · Post by **Cartman** » 13 Mar 2007, 15:57

BRANCOCALIENTE wrote:AHAHAHA

Pure bullshit isn't it?

Well my friend, that would be the second pile of pure bullshit in less than a year, wouldn't it? One would almoast think that there's no such coincidence.

It's easy to laugh with the hard work that thousands of people perform every day to try to make sure that passengers leave in a safe and punctual way. And it doesn't work every day off course. But I don't think that BRU performs that bad compared to other airports. Staff is quite friendly I think, the airport lies close to the city, flights are rather punctual and it is a very clean and well-equipped airport.

When we look at the results of both surveys (this one and the one from a few months ago), we see airports like Abu Dhabi and Seoul, which have good reputation. So I wouldn't concider these surveys to be bullshit.

So next time when you feel the urge of sprawling your sarcastic load of emoticons, think a few times before hitting the 'submit' button...

sab319 · Post by **sab319** » 13 Mar 2007, 16:07

congratulations to the Brussels airports staff and their continuous efforts of trying to help every passenger the best way they can!

Atlantis · Post by **Atlantis** » 13 Mar 2007, 16:41

BRANCOCALIENTE wrote:AHAHAHA

Pure bullshit isn't it?

That's the lowest I have read the last couple of weeks. Thousands of people work very hard with an uncertain future. So please spare me your vision about the award that Brussels Airport won.

Think twice before you post and laugh whit the people who served you when you take an airplane from the beginning till the end.

Brussels Airport, congratulations.

Post by **ElcoB** » 13 Mar 2007, 17:00

Atlantis wrote:Brussels Airport, congratulations.

Indeed, given the importance of Airports Council International

ACI has 573 members operating over 1643 airports in 178 countries and territories

Koenie666 · Post by **Koenie666** » 16 Mar 2007, 12:59

I never had a problem in BRU so I agree with those awards.
The only problem with BRU is that it's sometimes a long walk.. but that has nothing to do with service levels or services offered.