In fact 400 flights without a problem is perfectly possible. CFM56 (737-300 and up) engine caused Delay and Cancellation reliability is 99.96% - aproximately 1 delay or cancellation caused by the engine per 2,500 flights. In flight shutdown rate is about .001/1000 hrs - 1 per million flights approx.. Ryanair's engine maintenance is performed by GE Engine Services - no skimping there, they are the OEM. All these facts are public domain.regi wrote:Rui, it was the first time I flew Ryanair after 15 year flying all over the world with different airlines among them also LCC such as Nokair, Airasia and Kulula. If there is an engine problem, well, be it. When I report the words of the ground technician , well be it. Why do you consider me to be a nervous passenger? I just reported facts. If Ryanair claims that the plane departed late because of an italian computer failure, I say they lie. That particular plane did not depart.
And the emergency landing at Malmo because of a broken engine is also reported by a nervous passenger?
If you say that you had 400 flights on Ryanair without any technical hickup, I bluntly say you lie. There is not one airline you can have 400 flights without problems.
New engine trouble again for Ryanair
Moderator: Latest news team
That is not the problem. LCCs in Europe maintain tyheir aircraft as well as any mainstream airline. The problems arise from the fact that when an incident occurs with an LCC, they leave you out in the dark. No assistance, no meal vouchers, no telephone calls, no compensation, nothing! Against EU rules. And it is time people start to react about such situations.waldova wrote:Anyway, every day technical problems happen with airlines. But when it comes indeed to LCC, everybody directly starts to point and state that these airlines are not maintaining their aircraft as they should.
André
ex Sabena #26567
ex Sabena #26567
Yes, but Waldova is totally right. People always believe technical problems are due to bad maintenance (it can - of course - be the case sometimes). And worse, they always believe LCC's do not maintain their aircrafts as they should. Even people who are supposed to know a little bit about it don't. It is a problem since it's absolutely not the case, especially for Ryanair here.sn26567 wrote:That is not the problem. LCCs in Europe maintain tyheir aircraft as well as any mainstream airline. The problems arise from the fact that when an incident occurs with an LCC, they leave you out in the dark. No assistance, no meal vouchers, no telephone calls, no compensation, nothing! Against EU rules. And it is time people start to react about such situations.waldova wrote:Anyway, every day technical problems happen with airlines. But when it comes indeed to LCC, everybody directly starts to point and state that these airlines are not maintaining their aircraft as they should.
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flyingblueboy
- Posts: 27
- Joined: 08 Oct 2005, 00:00
- Location: Amsterdam - Milan - London - Singapore - Nz - Oz - Kazakhstan
Ryanair, LCC, insurances, dealys..
I flew ryan, Ez and the major europeans: i don't like the o'leary and Stelios attitute but i admitt sometimes they are the best options for connection, point to point, price...
I don't like to pay wheelchair tax so evident, i don't like the pushing policy of them regardings insurances (what's the point, if i pay insurance then the price is more standard) and i don't like to be charged with different method of payment: i'd prefer for them to say, this is the ticket price, all inclusive (wheelchair, credit or cards fee, insurance, fuel surcharge whatever)
About insurances, well what about i have my own insurance? what about the EU regulations?
When is matter of air travel insurances (and CC) says is airlines responsabilities, airlines like ryan say sorry, is not our fault.
Had problems with an AZ flight cancelled while in germany,they transferred me to LH, once in frankfurt, due to expect connection, delayed as there were more passengers (the Lh + AZ) and bad weather (the origin of the all problems) i got a voucher for a meal in the airport.
I have to admitt, if there is a problem on a LCC flight i'm more scared than a full price carrier, i consider them more experienced, trained and i trust more their maintenance.. probably in some of the points i'm wrong.
I remember when i flew GO.. at that time there was a huge difference in prices, nowadays is more question of booking in advance, not really suitable in business travels, where the price is not a concerne anyway..
When Buzz was around i got a delay in LIN of about 1,5 hours, i got my vouchers for a sandwich and a soft drink.
This winter flying KLM, after technical problems at the aircraft, delayed in Glasgow, we left for Amsterdam.Once in AMS,snowing, the airport was closed.. airline served the "Elite" passengers giving them Mariott, Hilton accomodation and left the other in the airport. Stucked at the airport with continue cancellations (EZ,LH,BA,.. were taking off KLM was grounded) 32 hours later i left for my final destination.I lost a day of work.. They gave me the instruction how to fill papers to have some sort of compensation.After doing so i received a letter from Klm stating it was the weather, nothing was going to be refound..not their fault! I wrote to the dutch authority and i wrote them again on the website. Few days later i received a cheque, nearly the cost of my ticket, were they were closing any current dispute with me.
Satisfied ? not really, but better than nothing.
I think EU regulation are helping the passengers and airlines are trying the best to avoid to pay compensation.
I will continue to fly, let's see what the future will bring on..
I don't like to pay wheelchair tax so evident, i don't like the pushing policy of them regardings insurances (what's the point, if i pay insurance then the price is more standard) and i don't like to be charged with different method of payment: i'd prefer for them to say, this is the ticket price, all inclusive (wheelchair, credit or cards fee, insurance, fuel surcharge whatever)
About insurances, well what about i have my own insurance? what about the EU regulations?
When is matter of air travel insurances (and CC) says is airlines responsabilities, airlines like ryan say sorry, is not our fault.
Had problems with an AZ flight cancelled while in germany,they transferred me to LH, once in frankfurt, due to expect connection, delayed as there were more passengers (the Lh + AZ) and bad weather (the origin of the all problems) i got a voucher for a meal in the airport.
I have to admitt, if there is a problem on a LCC flight i'm more scared than a full price carrier, i consider them more experienced, trained and i trust more their maintenance.. probably in some of the points i'm wrong.
I remember when i flew GO.. at that time there was a huge difference in prices, nowadays is more question of booking in advance, not really suitable in business travels, where the price is not a concerne anyway..
When Buzz was around i got a delay in LIN of about 1,5 hours, i got my vouchers for a sandwich and a soft drink.
This winter flying KLM, after technical problems at the aircraft, delayed in Glasgow, we left for Amsterdam.Once in AMS,snowing, the airport was closed.. airline served the "Elite" passengers giving them Mariott, Hilton accomodation and left the other in the airport. Stucked at the airport with continue cancellations (EZ,LH,BA,.. were taking off KLM was grounded) 32 hours later i left for my final destination.I lost a day of work.. They gave me the instruction how to fill papers to have some sort of compensation.After doing so i received a letter from Klm stating it was the weather, nothing was going to be refound..not their fault! I wrote to the dutch authority and i wrote them again on the website. Few days later i received a cheque, nearly the cost of my ticket, were they were closing any current dispute with me.
Satisfied ? not really, but better than nothing.
I think EU regulation are helping the passengers and airlines are trying the best to avoid to pay compensation.
I will continue to fly, let's see what the future will bring on..
Well flyingblueboy,
interesting to read your reports. Quite scarry to see that KLM left you in the blue. That should be a major point of difference with a LCC.
To compensate your ticket financially was indeed a wrong commercial move. If they would have granted you an automatic upgrade to business class e.g. for 1 year, you would have much happier.
interesting to read your reports. Quite scarry to see that KLM left you in the blue. That should be a major point of difference with a LCC.
To compensate your ticket financially was indeed a wrong commercial move. If they would have granted you an automatic upgrade to business class e.g. for 1 year, you would have much happier.
what i gather over time is that it is pretty much of a taboo to ask critical question about, or to express critiscism towards carriers that HAPPEN to be LCC.
This also gives LCC an advance position here in regard to "regular" airlines, since criticism towards an airline that just happens to be (and not in spite of ) an LCC operator is dismissed because of seen as LCC bashing.... that is mindboggling.
Any operator does make flaws, and so do LCC's at times.
just like any computerplatform be it Microsoft, Linux/Unix or Mac ALL have their flaws... (despite what some 'religious' fanatics believe... )
in some other topic i read someone stating no LCC has had a crash yet, or anything like that. mm seems like people here forgot about ValueJet. a typical example of an airline that happened to be an LCC and having a fatal crash due to bad maintenance related issues.
this taboo thing about LCC is just as bad as bad-mouthing because of something being LCC.
This also gives LCC an advance position here in regard to "regular" airlines, since criticism towards an airline that just happens to be (and not in spite of ) an LCC operator is dismissed because of seen as LCC bashing.... that is mindboggling.
Any operator does make flaws, and so do LCC's at times.
just like any computerplatform be it Microsoft, Linux/Unix or Mac ALL have their flaws... (despite what some 'religious' fanatics believe... )
in some other topic i read someone stating no LCC has had a crash yet, or anything like that. mm seems like people here forgot about ValueJet. a typical example of an airline that happened to be an LCC and having a fatal crash due to bad maintenance related issues.
this taboo thing about LCC is just as bad as bad-mouthing because of something being LCC.
Last edited by jelger on 07 Nov 2005, 16:30, edited 1 time in total.
wouldn't know of the last 2 years, but as far as I have seen RyanAir planes outside on airports they looked as rundowns as some American planes (SouthWest, Northwest, Delta) (used to) look.Even people who are supposed to know a little bit about it don't. It is a problem since it's absolutely not the case, especially for Ryanair here
I am not saying that means bad maintenance.. but would you feel safe in a scruffy New York cab, or in a (brand) new (painted) one??
There was a time in the late 90's KLM came under the same kind of criticism, that they were too much cutting on maintenance, and coincidence or not, the planes also were not as well painted (longer intervals paintjobs) as they are nowadays (or in recent years in general).
One reason i so far never flew RyanAir, but did with easyJet, is because of the scruffy image it was giving me from the outside, despite the lack of incidents. same would apply in USA to SouthWest (where there actually have been serious incidents with captains).
If an airline doesnt care about the outside impression of the plane (usually the first impression to the passengers) what would that mean (in terms of passenger psychology) to their technical maintenance?
This topic has been discussed so many time here and we all know it.
With a LCC you get a seat on a plane, which is as good maintained as any other European airline does!, and that is it. No service, no food and no drinks. If you want something of all this you just pay for it.
Credit card costs? We talked about it before, all other national carriers charge you also, booking costs or Reserveringskosten or they call it administration costs whatever, you pay something extra for buying a seat and it doesn't matter how they call it. Come on people, all airlines can have engine problems, low cost and full carriers so please don't act now like something special happened, that is why we have AOG!!!
So relax and fly the airline you want to fly, if you have money enough book with a huge national carrier and if you are on a budget or just dutch
book with a LCC.
Most of all, enjoy your flight and a happy landing on your destination.
Greetz,
Erwin
With a LCC you get a seat on a plane, which is as good maintained as any other European airline does!, and that is it. No service, no food and no drinks. If you want something of all this you just pay for it.
Credit card costs? We talked about it before, all other national carriers charge you also, booking costs or Reserveringskosten or they call it administration costs whatever, you pay something extra for buying a seat and it doesn't matter how they call it. Come on people, all airlines can have engine problems, low cost and full carriers so please don't act now like something special happened, that is why we have AOG!!!
So relax and fly the airline you want to fly, if you have money enough book with a huge national carrier and if you are on a budget or just dutch
book with a LCC.Most of all, enjoy your flight and a happy landing on your destination.
Greetz,
Erwin
A Whole Different Animal
I don't consider it as over reacting when I say I not amused that I was 3.5 hours too late.
I fly 15 years and it was the first time I flew Ryanair, and it was the first time I had such a long delay.
The previous longest delay was 45 minutes because of...a starter problem with a MD-80 of Kululua.
I did have some later departures with KLM and BA but because they were long haul, most of the delay was picked up.
We have come too far in the airline industry that we consider it as acceptable that there is a long delay.
Next thing will be a surcharge if the plane arrives on time. Why not? It is a LCC, everything is allowed.
I fly 15 years and it was the first time I flew Ryanair, and it was the first time I had such a long delay.
The previous longest delay was 45 minutes because of...a starter problem with a MD-80 of Kululua.
I did have some later departures with KLM and BA but because they were long haul, most of the delay was picked up.
We have come too far in the airline industry that we consider it as acceptable that there is a long delay.
Next thing will be a surcharge if the plane arrives on time. Why not? It is a LCC, everything is allowed.
Well, Regi, then you are really lucky you never had longer delays. I have seen on almost every airlines at the airport of Brussels longer delays then 3 hours. This just happens to all of them. I guess you were just lucky till today and unlucky to catch this flight.
Also I hope you never fly Tui Airlines (especially on the OO-TUC) because they are really good in making delays and I can tell you they are lounger then 3 hours somethimes! I once got a delay of 3 and a half hours on Vueling because of a weather problem in Barcelona. Without asking anything I got a refund of 60€ for my next booking while my ticket only costed me 48€ at that time. So I guess you can not say that LCC don't refund tickets. Only Ryanair makes it more difficult to get a refund but if you insist you can get one.
Also I hope you never fly Tui Airlines (especially on the OO-TUC) because they are really good in making delays and I can tell you they are lounger then 3 hours somethimes! I once got a delay of 3 and a half hours on Vueling because of a weather problem in Barcelona. Without asking anything I got a refund of 60€ for my next booking while my ticket only costed me 48€ at that time. So I guess you can not say that LCC don't refund tickets. Only Ryanair makes it more difficult to get a refund but if you insist you can get one.
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pascal-air
- Posts: 67
- Joined: 20 Oct 2004, 00:00
It is remembering me when I flew with two different airlines. First one, may years ago, was Air Charter (french airline). I few with a very old 727, very very dirty. I were young and it is impressed me. And the interior was in fit with exterior: old seats, non maintained, impossible to put a glass with water somewhere, because there was no place, no table !....
The second flight, more recently, 6 years ago, was on crossair. It was awful !!!! The landing on bern was very, very hard (everyone cried on the plane, because the touch down was impressive : i never had a such hard touch down : at the moment, I thought the airplane will broke-up on the runway). At the return, come back to brussels, the landing was very "kiss landing", but during the flight, I feel the hostess very anxious. Two weeks later, a cross air flight crashed, with no survivor ! I always still asking myself if it was the captain of my flight from brussels to bern ?
Ok it is a little out of subject, but just a lived story.
The second flight, more recently, 6 years ago, was on crossair. It was awful !!!! The landing on bern was very, very hard (everyone cried on the plane, because the touch down was impressive : i never had a such hard touch down : at the moment, I thought the airplane will broke-up on the runway). At the return, come back to brussels, the landing was very "kiss landing", but during the flight, I feel the hostess very anxious. Two weeks later, a cross air flight crashed, with no survivor ! I always still asking myself if it was the captain of my flight from brussels to bern ?
Ok it is a little out of subject, but just a lived story.
To soften it a bit for the fierce Ryanair fans who felt mistreated by my report: in fact, I did like the flights. Very strict when there was the slightiest rumble of turbulence. Very smooth landings. Rather silent. No complaints at all.
Now I hear that Tui isn't very loyal to its shedule. I am waiting for the first reports of the Martinair flights for TUI to Phuket, Thailand. Some fellow travellers consider it an option to think about.
What Corsair concerns, never flew them. But it is said to be not the nicest option to fly long haul. No wonder why Nouvelles Frontieres always had extremely cheap flights by Corsiar left over for the weekly auction on their website (now all click click click, cheap charlies!)
Now I hear that Tui isn't very loyal to its shedule. I am waiting for the first reports of the Martinair flights for TUI to Phuket, Thailand. Some fellow travellers consider it an option to think about.
What Corsair concerns, never flew them. But it is said to be not the nicest option to fly long haul. No wonder why Nouvelles Frontieres always had extremely cheap flights by Corsiar left over for the weekly auction on their website (now all click click click, cheap charlies!)
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pascal-air
- Posts: 67
- Joined: 20 Oct 2004, 00:00
I don't know if you refer to my post or not, but anyway I would clarify I won't speak about corsair (I never flown it too but I heard too that is a nice company) but I spoke about crossair (swiss company). Just to clarify and avoid any misunderstanding.regi wrote:What Corsair concerns, never flew them.
Pascal
never had serious delays myself either. Long-haul, or short haul. regular, or LCC.Well, Regi, then you are really lucky you never had longer delays. I have seen on almost every airlines at the airport of Brussels longer delays then 3 hours. This just happens to all of them. I guess you were just lucky till today and unlucky to catch this flight.
It is always other people too who experience dramatic train rides in our spoiled country. while i travelled years on a daily basis without mention worthy issues.
my father who travelled into Platinum frequent flyer, barely experienced serious delays, both long haul, and short haul.
he must have been a lucky man !
sure it happens to all of them. some time.
sure it happens to all of them to have an engine problem, or any such a thing. it matters how they deal with it.
Like Regi says, with KLM I also experienced later delays (up to an hour), but arrival time was on time . except one time when we were about to touch down on Kilimanjaro, and the power of the airport was cut. 30 minutes delay. a rough, but neat touchdown by the way on a hard, shaky badly lit runway in the dark african night only adds to the cheers for airlines (and experienced captains) like KLM.