Search found 2 matches

by inapa
11 Jan 2013, 13:52
Forum: Airline experiences and trip reports
Topic: JFK-BRU on 9 January - SN502 cancelled
Replies: 16
Views: 8382

Re: JFK-BRU on 9 January - SN502 cancelled

Dear Rix,

We apologize about the extra baggage mistake. Because we had to find suitable solutions for our passengers as quickly and efficiently as possible, this slip-up happened on our side. Please do open a claim at our Customer Relations for compensation:
http://www.brusselsairlines.com/en_be ...
by inapa
09 Jan 2013, 17:11
Forum: Airline experiences and trip reports
Topic: JFK-BRU on 9 January - SN502 cancelled
Replies: 16
Views: 8382

Re: JFK-BRU on 9 January - SN502 cancelled

Dear Rix,

We apologize for the cancellation of your flight today. Our OO-SFW had a technical issue and didn't leave for New York. Was a convenient solution provided for you to get to your destination?

Kind Regards,
Kim