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After a couple of faxes (Ryanair does not allow passengers to send mail, apparently) I have received a full refund of all my expenses: hotel, flight to tenerife, food & drinks. It was just a matter of repeating my point: no extra-ordinary circumstances; other passangers had been re-imbursed already ...

Thanks for the reply. It was not a *stike* but unforseen weather circumstances.

I am one of the passangers who got stuck on Lanzarote. We were rerouted via Tenerife and had to stay for two days on Lanza, Christmas Day and Boxing Day. At the time I did not really mind because Ryanair staff at the airport assured us that our expenses would be refunded (hotel, food, flight to ...