Thursday January 29th, flight EZY4463
Arriving on the airport in AMS thursday evening shows us directly that our flight will depart at 22:10 instead of 21:25. Nice 1st experience since I never had any delays before with Ryanair.
Anyway arriving on the checkin desk gave us a fast and friendly checkin (something I missed most of the time with Ryanair) and we received a real boarding pass instead of a piece of paper which you receive on RYR flights:
After the security checks and the passport control we arrived at the gate D12 where it was full with Jet2 passengers (I was really amazed with their service by the way
) so we had to wait until they were boarded and seats were available.After waiting a while time changed again into 22:25 (1 hour delay) and this was expected arrival time!!!
Pre-boarding started around this time in groups from 1 to 30, 31 to 60 etc which I really apreciated since the people who checked in first have also first priority to board.
Around 22:50 we could board the 737-300 and were very friendly welcomed by the purser and the rest of the crew (purser and 2 CA's) which we normally don't get with RYR (that smile makes such a difference and cost nothing!). Loadfactor was around 95%.
Finally we were ready for take-off after crew and captain appologized for the big delay and explained that all had to do with big problems in London (weahter and checkin). Then a full talk from the captain like take-off path, flying time, expected weather etc (like I am used to on intercontinental flights and not with RYR) and at 23:15 a bumpy take-off (hard winds at EHAM) on our way to EDI. During the flight I was amazed about the very friendly staff from easyJet eventough I knew this is a LCC like RYR wihch are normally not so friendly. I took a soda which cost me €1,- instead of €1,50 with RYR and relaxed during my 1hour and 20 minute flight. After a nice landing and more appologizes and thank you word from the captain we were totally satisfied about this service.
The 737-300 was clean!!! Smelled fresh!!! Something I complained about earlier that RYR should take care off but seating is the same as RYR, we were sitting in row 4 right. Standard config and pitch and in this 737-300 you could feel the seat frame throught the cussions. Also only 2 toilets on board!
Sunday february 1st, flight EZY4462
Arriving early at EDI airport since we fly at 8:00 to AMS.
Checkin again fast, friendly and what a nice girl there in EDI airport but that's off topic but make things more nice so early in the morning
We had boarding pass number 1 and 2 so I was going to have again a good seat.
Boarding was on time at 7:40 at gate 1D and we boarded a very new, amazingly clean and fresh smelling 737-700
Loadfactor on this flight was 119 passengers (which I heard from the purser) which is very good on sunday morning at 8:00.
Seats were comfortable (new) and pitch more or less the same as with RYR, stting in row 2, right. Also only 2 toilets on this 700!
Cabin crew welcomed us again very friendly and take-off was on time at 8:00. During the flight we got some turbulence but was not to strong.
Again a nice talk from the captain with all information and he expected to start the decent in 10 minutes 8O we were just flying for 30 minutes!
During his talk he warned the passengers that due to the hard winds it was going to be a very bumpy decents but it was nothing to worry about, again a
for this anouncement since I never had it with RYR.Passengers were prepared and not afraid or worried.
After a, indeed, very bumpy decent we were going to land at the polderbaan but before that we had a nice wind ballet with the airplane. You could feel the wind playing with the 737 and we were constantly "waving" with our wings and you felt the wind pushing on the site of the plane. This was my first aproach in weather like this and was a "strange" experience.
Anyway besides all this we had a nice landing at 10:05 so just a flying time from 1 hour and 5 minutes.
Too bad our gate was not available yet so we had to wait 15 minutes before we could taxi to our gate.
We arrived there eaxactly on schedule time 10:30.
So my 1st experience with easyJet is very good even we had a big delay from AMS but this was caused by problems that affected more airlines, so not easyJets fault.
The planes are totally clean so RYR can not say they can not do this due to a short turnaround time.
Checkin personel is more friendy then the ones from Ryanair.
Cabin crew is very friendly, RYR can take a lesson from this!
Captains give full flight information and a lot of times I missed this when I was flying Ryanair, again a plus for easyJet.
So too be short, yes you were right, easyJet is a much more profesional airline then Ryanair and the crew is definitly much more friendly.
Like I said a smile cost nothing but makes you so much populair by your passengers.
Ofcourse this treatment is more standard with the full carriers but my report is only based on experiences with Ryanair and these easyJet flights.
Greetz,
Erwin
) and it is indeed a very good alternative.
