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Incredible story, especially for LH. Did you get any apologies?
No, no apologies. Quite the reverse - in the plane I should be on (to AMS), staff were just angry about the (extra) delay (as if it was my fault!). I explained to the passengers around me during the flight, as quite a few of those obviously also thought I'd been enjoying the shopping at MUC too long, or something similar...
As I said, in hindsight I can see the humour, but at the time I wasn't happy at all.
Here is my second contribution this forum under the label: Did you really think passengers' comments can beat the airlines' comments?
Have a nice fright, Sir.
As the writer rightly mentions: Stupid questions come from a stupid questioner.
They're right -- the problem is the passenger: "The customer is an idiot."
Maybe it's the fault of those naive passengers who really believe the captain when he says, "Thank you for choosing to fly with us," when he knows seat price, not brand loyalty, is the key factor in choosing a carrier.
SN30952 wrote:Here is my second contribution this forum under the label: Did you really think passengers' comments can beat the airlines' comments?
Thanks for sharing with us:
Late night our PSA flight US2211 CLT-DAY was delayed do to mnt. in its inbound city, JAX. When the A/C arrived a woman refused to get on because she was leary about flying on an A/C that had mnt. I got to thinking and asked her if she would drive her car home from the repair shop. She replied "Yes, because it's fixed."
"WELL SO IS YOUR AIRPLANE!"