My Worst Flight Ever - KEF-GLA on Icelandair

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Comet
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My Worst Flight Ever - KEF-GLA on Icelandair

Post by Comet »

This is a report about my worst flight ever.

It was August 1993, and our sixth visit to Iceland in a space of 10 years. We had started out flying on Icelandair’s fleet of Boeing 727 and Fokker 27 aircraft, and in the later years we had flown on the new Boeing 737-400 and Fokker 50 fleet. The airline had four aircraft in the 737 fleet - they were:

TF-FIA (name “Aldís”) which later became OO-RMV
TF-FIB (name “Eydís”)
TF-FIC (name “Védís)
TF-FID (name “Heiðdís”).

For our outward flight on that holiday we had flown on TF-FID for the first and only time. This had been a pleasant, uneventful flight with a polite, professional crew. I had always liked flying on Icelandair, it was a highlight of going to Iceland. But very soon all that was to change.

I liked flying on the 737s, but with one exception. This was TF-FIC. We had our first ever flight in a 737 aboard this aircraft, and it can only be described as a weird experience. The take off and approach performance on this aircraft had been nothing like any of the 737 aircraft I had flown in since. On one occasion we saw it make an unscheduled stop in Glasgow, which did not seem right.

On this holiday, we had travelled to Ísafjörður from Reykjavík and experienced one of the most exciting approach and climb aways ever, so I was not nervous of flying at all :lol: I was not happy to be going back to Keflavík, but I never liked going home from holiday, so this was nothing new.

We checked in and were lucky enough to be seated in seats 13A and 13B, which meant an exit row window seat. These were the best seats to get on the Icelandair 737. We went to look in the bookshop, bought a superb book about Icelandic horses, and then went into the café to have a hot drink and a chocolate doughnut.

I was feeling increasingly nervous about this flight, but I could not think why. We found out our gate number, and went to the waiting area, passing the windows which overlooked several 737s parked at the terminal. TF-FIB was parked close by, and I hoped it would be our aircraft, as we always seemed to fly home on this one :lol: At our gate, I asked VC10 to give me the letters on the nose wheel door so I knew what we would be flying on. When she said “FIC” I just thought ‘oh no, not that one’.

Boarding went smoothly, and the aircraft was full. A young lad occupied the isle seat in our row, and I sat and looked through the window, and waited. I was still nervous, more so now that I knew which aircraft we were flying on.

We taxied from the gate, and the cabin crew carried out the safety procedure. I waited for something to go wrong.

We approached the runway, and turned to begin the take off run. The pilot powered up the engines, and after a few seconds of noise, the engines went dead. I thought ‘this is it, I knew something would happen here’. This was before the pilot had even told us we had a “minor technical fault” and were returning to the terminal. Passengers muttered nervously, the young lad in the isle seat in our row pulled his baseball cap down over his face.

We parked at the terminal whilst a mechanic on a bike arrived to check the problem. Passengers were not allowed to leave the aircraft, and the cabin crew were in tears. After half an hour of tense purgatory, the mechanics left and the aircraft taxied to the runway once more.

This time the thing managed its take off run, and lifted slowly away from the tarmac. We flew along at very low level until we reached the Vestmannaeyjar, to the south east of Iceland. Then we endured a very steep climb to altitude. All we hoped at that time was that we would reach Glasgow. We had 90 minutes to endure in that aircraft if it managed to stay airborne. That seemed to be the mood throughout the flight. The cabin crew served an inflight meal consisting of chicken salad (a staple on Icelandair) but I wasn’t really hungry so I left it.

It was a relief to see the land appearing below us, meaning that we were over Scotland. At least if this damned aircraft pulled any more stunts we would be nearer to an airfield where we could make an emergency landing. It was even more of a relief to see Glasgow appearing below us! Our ordeal was almost over, after 90 minutes of psychological hell we were about to touch down.

We did touch down in the proper place, and were greeted by the fire engines who escorted us to the terminal. I have never been so glad to leave an aircraft, and I vowed that I would never again fly on Icelandair, even though it meant never going to Iceland again. The following year we broke with tradition and went to Finland.

A while after this, I read in a newspaper article that passengers in a Scandinavian country had refused to reboard an Icelandair 737 after it had developed faults, and the carrier had to fly out a replacement aircraft. I could not blame the passengers for this, and I only wish we had been given the option of leaving the aircraft because I sure as hell would not have got back on it!
Sabena and Sobelair - gone but never forgotten.
Louise

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Post by sab319 »

whow wath an experience must that have been, I hope it never happens to me...

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Post by Comet »

sab - I wouldn't wish an experience like that on anyone.

"Dangerous" approaches and take offs are all aprt of the fun of flying, you know when you fly somewhere, especially a remote Icelandic fjord and mountainside airport that you are going to have one hell of a ride on take off and approach, but you accept it and sit back and enjoy the fun :lol:

But on the other hand, an engine failure is horrifying. Even though the engineers had checked the problem, you just have no confidence and you spend the whole flight hoping that the engines don't fail again. If that had happened over the sea I dread to think about the outcome.

I have no confidence at all in Icelandair. When I read about the other incident with the 737, and then another occasion where passengers had to sleep on the seats in the check in area at Heathrow because their FI aircraft had a serious fault and was not flyable, and that 767 which there has been alot about always being delayed for hours on technical grounds, I can only say I would never fly with that carrier again. I would not feel safe in another Icelandair aircraft.
Sabena and Sobelair - gone but never forgotten.
Louise

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Post by sn26567 »

Why should FIC have been worse than any other, before you knew an incident would happen? Apart from a small problem at departure, its seems that your flight was perfect. I would have eaten the meal... :)

It seems that Iceland was your destination of choice before you knew Belgium ;-)
André
ex Sabena #26567

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Post by Comet »

As I said about TF-FIC, I once saw it make an unscheduled stop in Glasgow, and I had a weird flight on it before this incident.

And I don't call flying at low level and being greeted by airport fire engines a perfect flight.

And yes, Iceland had been our destination of choice before Belgium, but seeing the country getting ruined and over-touristy, and Icelandair, inspired us to look elsewhere for our annual holidays. When we used to go to Iceland the country was unspoilt (relative to what it is now) and Reykjavik was a nice peaceful place to have a holiday. Now packages are aimed at the British lager lout with booze all night, spew all day trips to Reykjavik. When we used to visit dear old Reykjavik it certainly wasn't known for its club scene and it alwats felt like a safe place to walk about in. But times changed unfortunately...
Sabena and Sobelair - gone but never forgotten.
Louise

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Post by vflies »

So, which would you rate as worse, Icelandair or Air New Zealand?

(I guess your problems were different with both, but I'm still curious)

VFlies

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Post by Comet »

Vance - Icelandair had crews who were much better than Air New Zealand, I have no complaint whatsoever about the flight attendants we encountered on Icelandair.

With Air New Zealand we were subjected to a delay of several hours owing to an engine cowl sensor fault with an aircraft in Auckland. We were waiting for the aircraft to arrive in Los Angeles to form flight NZ002 to Heathrow, and we had been told that we would be entitled to a free meal in the airport courtesy of Air New Zealand because of the delay. That was only in theory, because when we tried to get the meal we were entitled to, we could not! Typical Air New Zealand mis-management :evil:

I would have to say that on the whole Icelandair had been better because the bad was very much outweighed by the good inflight service and pleasant airport staff (something Air New Zealand did not have). With Air New Zealand the good had been very much in the minority.

I always loved flying on Icelandair's tough little Fokker props, and the 747-400 is a favourite of mine inspite of always flying them on Air New Zealand.

So I have to say that Icelandair were better in my experience then, but they have had more problems with aircraft since we stopped flying with them.
Sabena and Sobelair - gone but never forgotten.
Louise

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Post by vflies »

Thanks for clarifying that for me, Louise!

VFlies

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Post by MSS658 »

nice report srry to hear about what happend

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