I am a Privilege member but your booking engine does not recognize me, what shall I do ?
Once you have entered your Privilege data into the different pages of our booking engine, our booking engine should be able to recognize your and pull your data out of our reservation system. It may be that in rare occasions (e.g. newly registered members, no miles credited yet on your account etc.) our booking engine is not able to recognize your Privilege membership. In that case, don’t forget that you will always have the possibility to mention your Privilege membership at the check-in desk at the airport. In order to get more information about the problem encountered or your Privilege status, do not hesitate to contact the Privilege Contact Center.
Privilege? As in... the FFP that was terminated, what, 5 years ago?