Ryanair FR 4522 (25/02/2004) from Charleroi to Charleroi :(

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OO-SBZ
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Ryanair FR 4522 (25/02/2004) from Charleroi to Charleroi :(

Post by OO-SBZ »

This morning I have experienced a new kind of flight, proposed by Irish bugdet carrier Ryanair: from Charleroi to Charleroi... with no plane...
Seemingly they have cut so many things that there isn't a plane left, just the airport and the staff.

I am - unfortunately - not kidding... and I am writing this report whereas I should be somewhere between Bergamo and Milan.

A usual I arrived very early at the airport and got one of my beloved 'priority cards' with #2 (and #3 for my mother).

On the apron I could spot a single Boeing 737-800 in the new colours scheme. Logically it should have left to London but I was later advised that all the morning flights from CRL were delayed due to de-icing problems.
Flight Information for February 25 2004 from Brussels (Charleroi) to
:arrow: Venice (Treviso) (all times are local)
6053 06:20 07:45 ETA 0810 DE-ICING OF AIRCRAFT AT BRUSSELS CHARLEROI
:arrow: Rome (Ciampino) (all times are local)
6105 06:25 08:20 ETA 0915 DE-ICING OF AIRCRAFT AT BRUSSELS CHARLEROI
:arrow: London (Stansted) (all times are local)
1011 06:40 06:40 ETA 0810 DE-ICING OF AIRCRAFT AT BRUSSELS CHARLEROI


The later flights where also delayed whereas my flight and its colleague to Barcelona-Gerona were still announed as 'expected'.

At 8H30 we were advised that the planes from Bergamo and Gerona had been diverted to Liege and that their passengers would be bussed there.
Flight Information for February 25 2004 from
:arrow: Milan (Bergamo) to Brussels (Charleroi) (all times are local)
:arrow: 4521 07:00 08:40 DIVERTED TO LEIGE DUE TO FOG AT BRUSSELS CHARLEROI
Five minutes lates we got the announcement of the cancellation of the Gerona flight... and ten minutes later, of our flight.
Flight Information for February 25 2004 from Brussels (Charleroi) to
:arrow: Barcelona (Girona)
6902 08:50 10:30 CANCELLED DUE TO FOG AT BRUSSELS CHARLEROI
:arrow: Milan (Bergamo)
4522 09:05 10:35 CANCELLED DUE TO FOG AT BRUSSELS CHARLEROI

I asked my mother to take care of the luggage whereas I rushed to the queue and was the second passenger to be re-booked on the waiting list for the late evening flight :?

Let's keep our fingers crossed.

I was rather upset because the flight from Dublin landed on time... and departed on time operated by an older 737-200.
Flight Information for February 25 2004 from Dublin to Brussels (Charleroi)
:arrow: 42 06:30 09:05 ON TIME
Flight Information for February 25 2004 from Brussels (Charleroi) to Dublin
:arrow: 43 09:30 10:05 ON TIME
In my opinion they should have waited for a moment before cancelling the plane since the Dublin service could land ON TIME!

What is the opinion of our specialists on this?


Regards

BeN





Note to Mr Ryanair: I am rather dissappointed by this morning's experience and hope I'll get two seats on the next flight. In the near future I think you should change a few things to make sure your pilots are able/want to land in the same way as their Irish colleagues.

JetB
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Post by JetB »

No long lecture from me this time!

You get what you pay for Ben.

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Sabena_690
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Post by Sabena_690 »

I agree Bob, but the lack of a good rebooking is an important reason for me to avoid them...

I don't care that they don't offer a hot meal/smiling flight attendants/..., but a good system for rebooking their pax is very important in my opinion.

Frederic
Brussels Airlines - Flying Your Way

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AN124
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Post by AN124 »

Although you pay a low price for your flights, things like this aren't supposed to happen if you ask me.

Best Regards,
Yvo

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sab319
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Post by sab319 »

That the plane from Dublin could land and the others not can have two reasons.
1) The Irish pilots had a better training

2) they stripped everything thats not necessary on the 738's including the de-icing

But it certainly is a very bad experience, I advise you the naxt time you fly choose a decent company!

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Avro
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Post by Avro »

One more reason not to fly FR :evil:

JetB
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Post by JetB »

Ben,

Send some spam mail when your back, you know where to fiend Ryanairs e-mail addresses on this site !!!!.

Maybe that will make you feel better :wink:

Filip146
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Post by Filip146 »

Learn things the hard way!

Don't risk flying out of CRL in winter. Only CAT I ILS over there and planes will divert when visibility goes down....

And I really hope Ryanair didn't cut cost on deicing fluid....

Just pay a little more and you would have been in Italy right now ....

Bad Luck

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Buzz
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Post by Buzz »

sab319 wrote:That the plane from Dublin could land and the others not can have two reasons.
1) The Irish pilots had a better training

2) they stripped everything thats not necessary on the 738's including the de-icing

But it certainly is a very bad experience, I advise you the naxt time you fly choose a decent company!
You know what the sad thing is? People who read this believe you...
1) They aren't trained by FR, but by licenced schools, and they have to pay theur own training, so nothing to do with FR. There are regulations about these things, you know?

2) Ryanair removes sunblinds wich nobody uses and reclineble chairs for wich there isn't any place to use them, and suddenly ryanair flies alumium cans? They don't save on safety. They couldn't, even if they wanted to...REGULATIONS!!!!
I'm no expert, but de-icing is done by de-icing trucks, I think. You can't strip them off the plane... (there are some other things that prevent icing on aircraft, but you aren't allowed to strip them off the aircraft I suppose)

I must say I'm getting annoyed by people who don't know the first thing about FR, but still whould take any opportunity to say things that don't make sense about them.
Please try to think what you are posting before you post it!
Thank you

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Buzz
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Post by Buzz »

Filip146 wrote:Just pay a little more and you would have been in Italy right now ....

Bad Luck
I wouldn't be surprised if the reason he went to Italy is the price of the ticket...
If I would go a few days to bergamo, the price of my entire holiday would be les than a ticket with SN...
Just pay a lot more, and there would still be the same chance your plane couldn't depart. They would handle it better, non the less...

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Sabena_690
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Post by Sabena_690 »

@lobotic: I agree with your first post. The 2 points of sab319 make indeed no sense.

However, I have to agree with Filip146 about CRL and CAT 1 ILS. This is not the mistake of Ryanair, but when visibility goes down, you are in trouble.

My problem with FR is the lack of customer service...

Frederic
Brussels Airlines - Flying Your Way

JetB
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Post by JetB »

So LoBoTic your getting annoyed by people who don't know the first thing about FR, and you do ?.

OK give me a moment to think.......... Here is my conclusion:
"Ryanair = Rubbish"

And please don't be such a cry baby when you don't like somebody's posting, thats called a discussion !.

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A318
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Post by A318 »

There are two different things here, was the cause de-icing or anti-icing????
The de-icing is aranged on the airport from departure, if they fail you can fly with the most expensive airline, you can still have no TO.
If it was the anti-icing, which is the anti icing system on the airplane itself then you have to be thankfull they didn't fly. Since there were more flights cancelled I think the last one would not have been the case. This week one of our planes was de-iced with 50% deicing and 100% deicing was requested. By the time the plane was at the TO point it could go back for another deicing, 2nd time the same and at last our captain made an aboarded TO and the airport was closed. Nobody was flying anymore at that moment and we are not a lcc. So those kind of thing can happen and you can not blame the airline for it. How the problems are solved with the passengers after the cancellation is ofcourse all in the hands of the airline and everybody knows this also on a low cost level with Ryanair.

Greetz,

Erwin
A Whole Different Animal

Jense

Post by Jense »

Filip146 wrote:Learn things the hard way!

Don't risk flying out of CRL in winter. Only CAT I ILS over there and planes will divert when visibility goes down....

And I really hope Ryanair didn't cut cost on deicing fluid....

Just pay a little more and you would have been in Italy right now ....

Bad Luck
I agree...
Btw: Welcome @ luchtzak... Enjoy this wonderfull aviation-site...

greettzzz

OO-SBZ
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Latest update

Post by OO-SBZ »

I could eventually leave Belgium on Wednesday... but with a 12 hour delay.

I was indeed rebooked on the next flight and passengers failed to show up on time... As a result there were 4 free seats but when the plane was fully boarded they realised they had at least 10 other free seats :roll:

However I will not give you further details since I am going to discuss this experience in another thread.


Regards

BeN :idea:

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