Passenger’s leg broken in turbulence during Air New Zealand flight from Bali to Auckland
A German-born passenger on Air New Zealand's flight NZ65 from Denpasar to Auckland (Boeing 787-9 reg. ZK-NZC) on 16 April suffered a severe leg...
Passenger (53) fined for urinating in cup during flight delay
A man has been slapped with a hefty fine by a court in Australia for relieving himself in a cup on an aircraft. He...
Air New Zealand temporarily halts Auckland – Chicago service due to engine challenges
Air New Zealand announced a temporary pause in its Auckland - Chicago non-stop service from March 31 to October 25, 2024, citing ongoing challenges...
Air New Zealand charged two tourists $13,000 to change their tickets after terminal cancer diagnosis, and apologised
Air New Zealand has apologised for charging two US tourists $13,000 to change their flights after one of them was diagnosed with cancer.Todd and...
Air New Zealand flight to Chicago back at Auckland 11 hours later due to technical issue
Air New Zealand flight NZ26 bound for Chicago had to turn back to Auckland approximately four hours into the 15-hour journey due to a...
Air New Zealand adds two ATR72-600 and two Airbus A321neo to short-haul fleet
Air New Zealand's recent press release announces the addition of four new aircraft to its Regional and Short Haul fleet as part of the...
Air New Zealand Boeing 787-9 heads back to Auckland after “fuel usage discrepancy”
One hour after take-off, an Air New Zealand Boeing 787-9 (registered ZK-NZQ) that departed from Auckland, New Zealand destination Chicago, United States on 23...
Air New Zealand implements voluntary weight survey for passengers
Air New Zealand has recently introduced a voluntary weight survey for its passengers, aiming to gather accurate data. Contrary to some sensationalized reports, the...
Air New Zealand introduces Skynest: sleep pods in the sky
Air New Zealand revealed the world's first sleep pods in the sky, called Skynest. From 2024, the Skynest will be used on flights to...
Air New Zealand ramps up China capacity with resumption of daily flights to Shanghai
The bustling cities of China are getting a whole lot closer to New Zealand as capacity between the countries expands from early MayAir New Zealand...
Air New Zealand – demand driving strong recovery
Air New Zealand's recovery is well underway, with the airline today announcing statutory earnings before taxation of $299 million and revenue of $3.1 billion...
More choice and comfort with Air New Zealand Economy Stretch
Delivering more legroom than ever before, there's a more comfortable way to fly economy with Air New Zealand. Introducing Economy Stretch, now available to book on...
Air New Zealand customer recovery well underway after extreme weather in Auckland
One of the biggest customer recoveries in Air New Zealand's history is well underway as it rebooks all 9,000 customers disrupted from the extreme weather event...
Air New Zealand wants to replace boarding passes with biometric facial recognition
Last week, Air New Zealand customers were some of the first to experience biometric verification at the boarding gate after a successful trial at...
Air New Zealand’s first domestic Airbus A321 touches down in Auckland
Air New Zealand is celebrating the arrival of its latest aircraft – a new Airbus A321neo (registered ZK-OYA), which made the 19,352 km journey...
Air New Zealand unveils new Airbus A321neo with “Star Alliance” livery
Air New Zealand revealed its newest Airbus A321neo sporting the Star Alliance livery. Contrary to the typical white Star Alliance liveries at other airlines...
Inadvertent oxygen masks deployment on Air New Zealand flight between LAX and Auckland
On 19 August, an Air New Zealand Boeing 777-300 (registered ZK-OKQ) operated flight NZ5 between Los Angeles, United States and Auckland, New Zealand.Three hours...
Air New Zealand reduces flight schedule over next six months to deal with staff sickness
Air New Zealand is taking proactive measures to protect the travel plans of its customers as sickness levels continue to cause disruption.Over the next six months,...
Air New Zealand offers best sleep in the sky as it unveils new cabins
From 2024, Air New Zealand will offer a new Business Premier Luxe suite, a new Business Premier seat and the world's first Skynest. It will offer...
Air New Zealand highlights M?ori culture and values in new safety video
As New Zealand reopens to the world, Araraurangi Air New Zealand has launched a new safety video, and this time it's the story of the Tiaki...